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Windows audio stuttering

Tortie

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#1
My Windows 10 computer is driving me nuts. Everytime I launch a web browser app my audio will stutter very badly. For instance I'll have Qobuz playing music and if I open Edge the music will stutter. Same happens when I open Google Chrome or Firefox.

I have a Gigabyte motherboard with onboard Sound blaster audio. My drivers are up to date as I can tell. I even tested to see if it was a driver issue by connecting my DAC directly via USB and still there's stuttering.

I checked for DPC latency issues and installed the LatencyMon app. It gave my PC a clean bill of health.
 
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Tortie

Tortie

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Thread Starter #3
Thanks for the suggestion but I think I identified the problem. It's the Qobuz app. Apparently the Qobuz app has issues on Windows with audio stuttering and freezing.

When I use Foobar2000 my audio is unaffected by launching or using other apps. I even ran OCCT stress test on my system to max out the cores and Foobar handled it without issue.

I guess in order to use Qobuz on multitasking PC it's necessary to use a third-party frontend such as Roon or Audiovarna.
 

BillG

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#5
I had that issue as well after a recent update. However, I allowed Windows to update a number of optional drivers afterwards and that's resolved it for the most part, upping the priority to high or real-time on certain playback applications helped as well.
 
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Tortie

Tortie

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Thread Starter #6
I had that issue as well after a recent update. However, I allowed Windows to update a number of optional drivers afterwards and that's resolved it for the most part, upping the priority to high or real-time on certain playback applications helped as well.
I'll check for optional updates again but I'm sure my drivers are up to snuff.

The Qobuz app lacks a built in priority setting. Foobar has it. Using task control I was able to set Qobuz to High priority. It helped a little bit. Still stutters when Edge is launched.
 
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Tortie

Tortie

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Thread Starter #8
I'm changing the running priority via Task Manager... ;)
Yeah, that's what I meant. I don't think that's full proof. I even had some stuttering with Foobar yesterday. Today I updated my onboard audio driver and it seemed to help (only) with Foobar.

The Qobuz app may not be designed very well. I think it uses and relies heavily on html language and browser web kit stuff. That could explain why it stutters so badly when Edge is launched separately. The stuttering ONLY occurs when I open a web browser app. Other apps don't seem to interfere. Which is weird. But it makes sense if the Qobuz app is sharing system resources with these web browsers. I don't think the stuttering occured with Firefox, which uses a different webkit engine than Edge/Chrome/Brave browsers. That would imply that Qobuz uses a Chromium engine and thus stutters when another Chromium instance is launched in Windows.

I'm just spitballing here. Not sure how any of this really works. But I have used Qobuz for 4 years now and I remember the previous version of their Windows app was simply a customized web browser that was designed to look like an "app". It was so primitive. The current app looks slicker and more polished but it could still be browser window that fetches webpage elements from qobuz.com and renders them in the "app".
 
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Tortie

Tortie

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Thread Starter #9
Nevermind, Qobuz app stutters with Firefox
 
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Tortie

Tortie

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Thread Starter #10
@BillG hey that Priority hack does seem to really work well. But it's such a pain in the ass because you have to manually set it each time you open up Qobuz and there's three Qobuz.exe instances that have to be individually adjusted.

I installed an app called Prio that is supposed to "permanently" save task manager extensions in-between sessions. Unfortunately it didn't work. Prio must not be compatible with the latest Windows 10 builds
 
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Tortie

Tortie

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Thread Starter #11
Qobuz app is trash on windows
I guess so. I thought that maybe they improved the app but it still performs poorly.

I would get Audiovarna but they want too much money for it and the android app reviews for the remote control are terrible.
 

trl

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#13
Nevermind, Qobuz app stutters with Firefox
You're not referring to the Qobuz web-app, right? Is it's about the Qobuz Windows app, then besides giving it Highest prio (not real-time), you could also check as default audio playback and communication device a different one than the one you're using for audiophile playback. If you're stuck with a single audio device in your system, then I'm out of suggestions. :) Thing is to keep all Windows apps to do playback on a different audio device than you're using for music, maybe this will leverage its drivers and the playback of Qobuz app will not stutter anymore.
 
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Tortie

Tortie

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Thread Starter #14
You're not referring to the Qobuz web-app, right? Is it's about the Qobuz Windows app, then besides giving it Highest prio (not real-time), you could also check as default audio playback and communication device a different one than the one you're using for audiophile playback. If you're stuck with a single audio device in your system, then I'm out of suggestions. :) Thing is to keep all Windows apps to do playback on a different audio device than you're using for music, maybe this will leverage its drivers and the playback of Qobuz app will not stutter anymore.
That's good advice. I'm using the standalone Qobuz app. High Priority seems to largely solve the issue.
 
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Tortie

Tortie

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Thread Starter #16
https://www.windowslatest.com/2018/04/20/enable-ultimate-performance-mode-in-windows-10/

This is the best way to stop the parked cores. Less software/programs the better.
Also, have task manager running while you replicate the stuttering issue. I have a feeling your CPU is just choking.
PC specs would help.
Well thank you for this helpful article. I will give this try.

I used to have that little Power Profile icon in the bottom right corner of my taskbar where the time and date is located but it seems to have disappeared. I need to figure out how to add it back so I can switch easily between Balanced and Ultimate profiles.
 
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#17
Well thank you for this helpful article. I will give this try.

I used to have that little Power Profile icon in the bottom right corner of my taskbar where the time and date is located but it seems to have disappeared. I need to figure out how to add it back so I can switch easily between Balanced and Ultimate profiles.
No problem.
I also made a tutorial for opening a file at high priority upon startup.
https://www.audiosciencereview.com/...am-at-high-priority-upon-startup-win10.20915/
 
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