WiiM Pro Streamer Review

[atothek]

anybody?

 

[John Galt]

Good catch!

I'm an Android/Windows guy, so AirPlay support doesn't matter to me one way or the other, but it's definitely a major concern for some.

I thought lack of Airplay on the Ultra would be an issue for me, but it isn’t. Using the WiiM app to remote control the Ultra has better sound quality anyway.

 

[somebodyelse]

I use an external DAC with my WiiM Pro connected via optical cable.
Since my speakers a pretty sensitive I would like to lower the volume via the wiim Pro.
Would this affect the quality of the signal fed into the DAC? Let's say I reduce to about 80% - any reduction in resolution in the data delivered to the DAC?
Cheers

Can you hear the noise floor of your DAC? If not then any theoretical loss of resolution is inaudible in practice - whatever is lost is quieter than something you can't hear anyway.

 

[endian675]

I've just installed a Wiim Pro (non-Plus) to replace an Allo DigiOne Signature as my digital transport, coax-out into my Hegel H160. The software available for RPi-based digital transports has always been a bit hit-and-miss, and the final straw for me is that Librespot - the library that many of these products use to implement Spotify Connect - will not support Spotify Lossless. That's been confirmed and it's a legal/licensing issue, which seems unlikely to change.

I decided to switch to the WiiM because its suite of software is much better, and I'm only using the digital out anyway. I can't say I've noticed any audible difference on my system (Hegel + ProAc D20R). I would like to do a blind test, but that will have to wait for now.

 

[dguillor]

It’s aggressively priced and “exemplary” in feature set and software implementation but its entirely adequate distortion performance earns it a “not recommended”? Can’t say that makes much sense to me.

Especially since distortion is mostly second harmonic which is less audible.

 

[Avatar25]

I have used WiiM pro for 3 years now and I would like to give you a feedback: Functionality is excellent when it comes to set up and connectivity, integration with Amazon and Tidal. It connects well with Windows Media Server. The DAC is terrible compared to Giselli and Bifrost. As of late switches the channels, left becomes right and right becomes left. Contacted support they suggested factory reset, it help but now it is in inverse mode again.

 

[anonyless]

I have used WiiM pro for 3 years now and I would like to give you a feedback: Functionality is excellent when it comes to set up and connectivity, integration with Amazon and Tidal. It connects well with Windows Media Server. The DAC is terrible compared to Giselli and Bifrost. As of late switches the channels, left becomes right and right becomes left. Contacted support they suggested factory reset, it help but now it is in inverse mode again.

funny as i have left/right reverted on RCA input but with the Pro Plus..
didn't think much of that, as i was able to switch input to spdif that doesn't have this issue.

 

[morillon]

You should mention this channel inversion issue on the Wiim forum
(yes, it was already observed a few months ago, etc.).

It needs to be checked quickly.
Wiim is developing so much on the firmware/software side that, in my opinion, it doesn't adequately monitor its primary functions, namely "audio"...

;-)

 

[anonyless]

You should mention this channel inversion issue on the Wiim forum
(yes, it was already observed a few months ago, etc.).

It needs to be checked quickly.
Wiim is developing so much on the firmware/software side that, in my opinion, it doesn't adequately monitor its primary functions, namely "audio"...

;-)

the problem with Wiim forums is that most of the replies come from "brand enthusiasts" aka fanboys, that will tell you your RCA cables are upside down. the discussion there when it comes to wiim faults / troubleshooting is beyond pointless

 

[morillon]

I understand your feelings...

but not for this kind of easily demonstrable thing...
just a few links to test signals on specific channels, for example...

(and some people who frequent it are quite technically savvy. ;-))

And honestly... while Wiim might not really react, that's true... some members of this forum are, on the contrary, very active in uncovering problems and providing support... and that deserves praise... This should be much more the role of the Wiim team (technicians, not "social media managers"...). Do you have any specific situations that you have in mind?

 

[anonyless]

I understand your feelings...

this is a fact , not a feeling, as i've experienced it since i registered on the wiim forums

 

[morillon]

Example?
I m in this forum since his beginning ;-)

 

[anonyless]

Example?
I m in this forum since his beginning ;-)

seriously? there's a very (understatement) enthusiast user for example, that reply to almost every thread with "please submit your issue through the app" and then will tell you to restart your device or something useless like that

 

[morillon]

seriously? there's a very (understatement) enthusiast user for example, that reply to almost every thread with "please submit your issue through the app" and then will tell you to restart your device or something useless like that

The forum isn't the Wiim technical team... but a forum... with, moreover, individuals who generously dedicate a lot of time and expertise to helping... on topics they know well, with hindsight, etc
.

But yes... for certain unanswered questions, problems, etc., you have to contact Wiim through the channels provided in the application or... as is often the case in IT... try rebooting... haha.


It's a fact, perhaps regrettable in my opinion because it could save a tremendous amount of time on certain issues, but it's not a place for direct exchange with Wiim technical managers... there are just two "advertising-marketing" moderators whose role is quite obvious...

Is it different on other forums associated with brands of this type?

I think that if you regret encountering situations where Wiim doesn't answer your questions or problems in direct contact... I can understand that you're disappointed,It's often frustrating, but simply pointing out things encountered on the forum """please submit your issue through the app" and then will tell you to restart your device or something useless like that"" is rather unfair and a bit anecdotal in my opinion....
These are just responses from forum members who, despite everything, want to help.
;-)
Sorry if my explanation is difficult to read... I hope you understand the general meaning. ;-)

 

[anonyless]

The forum isn't the Wiim technical team... but a forum... with, moreover, individuals who generously dedicate a lot of time and expertise to helping... on topics they know well, with hindsight, etc

copy/pasting same useless replies, is generously useless and annoying, not helping one bit

.
But yes... for certain unanswered questions, problems, etc., you have to contact Wiim through the channels provided in the application or... as is often the case in IT... try rebooting... haha.

my point being, very specific "generous" users , feel the urge to reply to every thread. even though they have zero to contribute

btw, WiiM devices run a custom thin version of Linux. rebooting never helps with Linux, it's not Windows

It',s a fact, perhaps regrettable in my opinion because it could save a tremendous amount of time on certain issues, but it's not a place for direct exchange with Wiim technical managers... there are just two "advertising-marketing" moderators whose role is quite obvious...

Is it different on other forums associated with brands of this type?

you mean, fan boys? my point. AGAIN. it's not helping, not promoting the brand, and to be honest - i think wiim employees who are in charge of the forums, are causing damage to their reputation by allowing this to continue

 

[morillon]

You find me excessive... but... well... Are there other brands, brand forums, that could advise me to go and observe... or invite the Wiim teams to visit?
;-)
(By any chance... could the core of your argument be the idea, which is gaining traction everywhere, that there are no high-end consoles and that Wiim consoles are "perfect" in terms of audio quality, like the "ASR" approach? If so, this isn't just about Wiim fans... but a current debate within the entire audio industry... ;-) )

PS: There are plenty of circumstances where rebooting has fixed problems, especially after firmware installation issues... and that's a fact...
So it's quite legitimate that, when in doubt, we suggest doing it.

 

[somebodyelse]

or... as is often the case in IT... try rebooting... haha.

AKA treating the symptom not the cause.

 

[morillon]

I'm not here to defend Wiim...
But I find the comments about the support one can find on this forum from people I consider truly dedicated rather unfair... (especially since I'm not one of them).

That's all. ;-)
(But don't hesitate to participate and perhaps help in a more effective, accurate, and relevant way, even offering "critical" feedback. and guidance to non-experts on this forum ;-) )

But yes, ....there's also this channel provided in Wiim home for direct contact with Wiim services... if needed...

 

[testp]

this is a fact , not a feeling, as i've experienced it since i registered on the wiim forums

don't do message on forum, if you register with wiim, you can give feedback.,

that's the way i mentioned about wiim ultra (when not being in network) starts trying to connect to the network after a while indefinetly, which is not necessary. So i got a response from them and they will test this behaviour.

 

[anonyless]

don't do message on forum, if you register with wiim, you can give feedback.,

that's the way i mentioned about wiim ultra (when not being in network) starts trying to connect to the network after a while indefinetly, which is not necessary. So i got a response from them and they will test this behaviour.

i opened many tickets with WiiM support. I got useless replies most of time, and never had an issue that was actually solved. to my experience, they only pay real attention to an issue, when it's reported by many users - on the forums.
for example, their Ultra beta firmware from 24th October last year - almost 6 months , and they wouldn't fix a bug I reported about months ago, though several users asked for a solution . they told me the issue is actually the Home app and they're about to release a new version with a fix - that was complete BS: they released several stable apps since, none of them fixed the issue. I believe they're either can't fix the issue or it's not a priority at all. see here https://forum.wiimhome.com/threads/beta-test-sound-profile.8388/page-3 (you can also see some major fanboy replies in this thread)