What's wrong with my Blu-ray Disc player?

[thefsb]

We use a Sony BDP-S3500 to play Netflix DVDs. It is connected to a stereo amp and speakers thus

Sony BDP-S3500 —{HDMI}—→ HDMI Switch/Extractor —{TOSLINK}—→ Topping D50s —{RCA cables}—→ Integrated amp

(The extractor sends the selected HDMI to an Epson projector.)

A week or two ago when we played our latest Netflix DVD and there was no sound. I checked the HDMI switch and double checked through all the BPD-S3500 settings. I played a Blu-ray Disc and that was fine, the audio works. So we sent the DVD back to Netflix. The next Netflix DVD also had no sound when I played it so most likely something has changed or broken in our home system. Can you think what?

Summary: video but no audio for two different Netflix DVDs and normal audio and video for the Blu-ray Disc played in the same machine.

 

[thefsb]

Should I buy a new Blu-Ray player just because of this?

 

[SMc]

Should I buy a new Blu-Ray player just because of this?

Check the dvd menu to be sure a compatible audio program is selected. Maybe the extractor can’t handle Dolby Digital or something.

I have a similar player. I’m pleased with its functionality for the low cost. Cheap enough to throw away? But hard to find a new one for the same price.

 

[thefsb]

Check the dvd menu to be sure a compatible audio program is selected. Maybe the extractor can’t handle Dolby Digital or something.

I have a similar player. I’m pleased with its functionality for the low cost. Cheap enough to throw away? But hard to find a new one for the same price.

They player does the job very well. It seems so wasteful to throw it away.

 

[voodooless]

Why do you use the extractor? The player has digital outputs already. Also check the audio settings on the extractor: it might have a switch that needs to be set to LPCM. And finally in “audio settings” set “Digital Audio Output” to “PCM”