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Verum 1 : planar magnetic headphones

shanecoughlan

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#41
I sent him an email and just got a message saying they would be shipped in 3 weeks. He could have apologised or explained if he had wanted to. On my order confirmation it said 3-4 weeks originally. I chose a wood finish, maybe that is the reason, he didn’t say.
@Frank Dernie, I sense a fellow traveller from the British Isles! Delighted to connect. Note below.

I may be overly sensitive to criticism of Garuspik because I think what he has accomplished is a remarkable..perhaps unique, feat.
@GGroch, you make a great point.

As you may have noticed I use my real name for transparency. I work in the technology industry, specifically around open source, and my area of focus is in building cooperation between diverse groups of companies around the supply chain. I am here because @Garuspik is doing something very interesting and it catches my personal interest of engineering and production.

Making a device of any sort is difficult. Making a production run of a device, with the attendant quality control requirements, is an order of magnitude more difficult. It is interesting to see @GGroch note "My pair, and it seems most pairs, were flawless. This surprised me, I expected less from a 1st time manufacturer with a hand built product. He appears to have chosen quality over speed."

Reading through @Garuspik's various posts, he spent two years preparing the concept, and used the Kickstarter to build out an order book of around 500+ headphones. At one point he noted that the first 250 devices had occasional quality control issues, but the second 250 had no similar reports, and he was proud of that.

So we are dealing with an individual who is dedicated to making things to fit a vision of mass production. He has two employees and is fine-tuning processes on the fly. If there are flaws he immediately asks for people to return the defective device for analysis and repair. It is very promising, and there are many notes that align positively around his deployment, with the sole exception being shipping.

He is clearly having some difficulty in scaling. Personally, I am glad he is prioritizing quality of quantity, but I concur with @Frank Dernie that this is not always acceptable. Delays of 11 weeks are a bit much for a production product. Not unheard of though! Just look at the Galaxy Fold...and @Garuspik is one person plus two starting from scratch.

Yet...I really, really hope my headphones arrive in the 6 week window they were promised. If not, I will be noting this, and their eventual delivery time, and their eventual quality in terms of build and sonics. I believe these experiences provide snapshots that will help inform future potential users. But we are all really early adopters. In my experience these hiccups are not uncommon.
 

Frank Dernie

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#42
I should say I am not perhaps as upset as some people may think :)
I chose to order them after listening to somebody else’s and being very impressed.
I forget which finish I ordered but have a feeling the choice was no longer available a few days later, so maybe I just missed the end of a batch (though I could have been told).
Anyway I ordered them because I thought they were great and admired the guy starting it up.
I would have chased it up earlier if I wasn’t a forgetful old bloke who actually already has plenty of headphones and mainly listens to loudspeakers.
 

Icboschert

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#43
I was one of the first 100 to receive a Verum 1 and although they are my first "audiophile" headphones, I'm extremely happy with them. I'm using a JDS Atom and OL DAC with it. Bass definition is really good but electronica or hip hop bass doesn't sound the best. Either a function of it being an open design or perhaps planar? Not sure.
 
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#44
I should say I am not perhaps as upset as some people may think :)
I chose to order them after listening to somebody else’s and being very impressed.
I forget which finish I ordered but have a feeling the choice was no longer available a few days later, so maybe I just missed the end of a batch (though I could have been told).
Anyway I ordered them because I thought they were great and admired the guy starting it up.
I would have chased it up earlier if I wasn’t a forgetful old bloke who actually already has plenty of headphones and mainly listens to loudspeakers.
I ordered from the website a little more than 2 weeks before you did. I'll let you know when/if I get a shipping notice. I'm also waiting on the thx amp that's supposed to ship tomorrow after 3.5 months of waiting. I'm hoping it'll be a good month for me :) I'm kind of used to waiting 6 months to a year for custom handmade items from various other hobbies, so I guess I may be a bit more patient than the Amazon.com generation in these cases - which is ironic since I'm one of the most impatient people when it comes to day to day activities :p
 

shanecoughlan

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#46

solderdude

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#48
These kind of issues were exactly why I did not jump on this.
Waiting for child diseases to disappear and the product to mature.
Plus I already have too many headphones anyway and want my headphones to adjust easily and be lightweight.
 

shanecoughlan

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#50

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GGroch

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#51
This just in message on Kickstarter from Verum Audio about delays on V1 headphones:

Hello. I know that I'm very delaying with last ~ 50 pledges and orders made through website. Let me explain what is going on:
I've already assembled more then 150 cups (including grills, magnetic system etc). So basically I have >75 assembled headphones without headband.

Unfortunately my lathe machine where I produce titanium knobs was broken 4 weeks ago and I was waiting for parts to repair it. I've finally received them and hope finish repairs tomorrow and start producing those knobs that're delaying all the process.
 

Frank Dernie

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#52
This just in message on Kickstarter from Verum Audio about delays on V1 headphones:

Hello. I know that I'm very delaying with last ~ 50 pledges and orders made through website. Let me explain what is going on:
I've already assembled more then 150 cups (including grills, magnetic system etc). So basically I have >75 assembled headphones without headband.


Unfortunately my lathe machine where I produce titanium knobs was broken 4 weeks ago and I was waiting for parts to repair it. I've finally received them and hope finish repairs tomorrow and start producing those knobs that're delaying all the process.
This is an unfortunate risk of being a small manufacturer.
It is now 13 weeks since I ordered (and paid for) mine.
I am really looking forward to hearing them again after the superb sound at the HiFi Wigwam show NVA room.
 

solderdude

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#53
looks like at SBAF Verum isn't the super best audio friend it started out to be.
(Only read when you are into gossip, has no bearing on technical issues at all)
 

Frank Dernie

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#54
It will soon be 4 months since I ordered mine with a quoted 3-4 week delivery.
I am in no rush, but it shows the problem of startups.
 

solderdude

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#55
yesterday I read that he just finished all the kick starter orders and now moves on to regular orders made on the webiste.
So it could still be a while before it ships I reckon.

I figure he did not anticipate such a massive amount of orders and will probably hit himself on the head not asking $100.- more.
I guess it would still sell equally well.
 

Frank Dernie

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#56
yesterday I read that he just finished all the kick starter orders and now moves on to regular orders made on the webiste.
So it could still be a while before it ships I reckon.

I figure he did not anticipate such a massive amount of orders and will probably hit himself on the head not asking $100.- more.
I guess it would still sell equally well.
Indeed. He should probably have raised the price some time ago once he had so many orders he was struggling to manufacture them.
 

solderdude

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#57
I reckon the Verum 2 will be more expensive in the future.
When you need/want to live from manufacturing headphones and even have to hire help the price of the headphones will need to go up.
Then, you need to have a steady order flow when you want to stay in business and be competetive in price, ease of use and comfort.

It can be done but price will have to go up.
A succesfull kick starter none the less.
Hope to hear/measure one in due time.
 

maxxevv

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#58
As improbable a Kickstarter project as it was, I'm just glad that he was able to deliver on the product rather than a few other high profile tech products that dissipated into thin air. It took a fair bit longer than promised but at least it didn't stretch into the multi-year abyss like one I closely watched. And that one was 3 years and counting, with the Kickstarter orders yet to be completely fulfilled !
 

abm0

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#59
looks like at SBAF Verum isn't the super best audio friend it started out to be.
(Only read when you are into gossip, has no bearing on technical issues at all)
I guess that's to be expected from a place like SBAF, where they love to gossip so much they have an entire forum section dedicated to just that. :)

But he'd already been shipping website orders for a bit, he just had a few Kickstarter ones left when one of his machines failed in June. Orders from different months are mixed because of how he's producing them in color batches, is my understanding.
 

Frank Dernie

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#60
I guess that's to be expected from a place like SBAF, where they love to gossip so much they have an entire forum section dedicated to just that. :)

But he'd already been shipping website orders for a bit, he just had a few Kickstarter ones left when one of his machines failed in June. Orders from different months are mixed because of how he's producing them in color batches, is my understanding.
Gives me hope mine won't be long now then.
He emailed me mid-May hoping to ship in ~3 weeks so probably imminent now.
 
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