Topping ? I am trying to contact the customer service

[staapit]

Hello,
I am new here so am sorry if I am not doing things right.
I just bought a Topping DSD decoder. Nice unit, BUT, the information says I should have a disc with drivers and a tutorial to set it up with my computer. I do not have that in the package. I need to contact Topping, the information shows www.tpdz.net, HOWEVER the contact or service link does nothing and if I paste it in my email it is an INVALID email address.
Would someone here please help me get a good contact for Customer Service.

Thank You
If I did not do this right please excuse my ignorance : )

 

[twsecrest]

So you have the Topping D30 DSD?
Topping D30 DSD manual
http://www.tpdz.net/wdzn_detail/newsId=72.html
Topping D30 DSD Windows drivers
http://www.tpdz.net/wdzn_detail/newsId=55.html

 

[staapit]

Thank YOU very much. I got it. YES, I just picked up a D 30. Sounds very good, nice balance.

 

[twsecrest]

Thank YOU very much. I got it. YES, I just picked up a D 30. Sounds very good, nice balance.

My Topping DX7s will arrive in 3 to 4 weeks.

 

[Kmac]

Hi, use this email address below. Topping service department recently repaired my D50 which stopped working. They were excellent, it took a few days sometimes for them to respond to emails but they were very courteous and did the repair at no cost to me (other than my cost of sending them the DAC).

[email protected]

 

[staapit]

Hello, Thank You so much for your help.
Kmac, I tried that link from the Topping website, and it does nothing for me. I will keep this of course.
twserest wait till you get your unit ... you will be SO pleased.
I only hope my D30 works longer then some say, because it is AMAZING. Basically my description is :
You know how nice your car looks when freshly washed ? Well, These DSD / DAC units are like if you went ahead and WAXED your car after washing. That added detail, POLISH. Nice clean car ... but nicely polished AHHHHH That is what these units do so well. Very accurate, very balanced with no added "color".

Thank You both very much for the help. Folks like y'all are the reason I joined this group. You are OUTSTANDING