ah yes... increasing the warranty period to the already EU minimum is such a nice gesture that shows great care for the customer... lol
and the only things they tried so far has been a failure to find the issue
i get it man. i totally do. i'm actually one of the, unfortunately, few who understand that for you (and Topping in general) "quality == how high does it score on Amir's AP test suite", and nothing more. no reliability, thermals, ergonomics/usability etc
that's why i totally believe you that Topping, a company that has only recently started doing stress tests, "has the most advanced QC in hifi"
i guess that's also why my 2nd PA5, barely over 2 months old but with mere hours of actual use (since it was "relegated" to my wife's office, and she started using it only last week after her pregnancy leave "expired") has already started to develop the same issue
that's what "the most advanced QC hifi" gets me, the customer, these days apparently... not the obviously lesser QC of my decades old Marantz amp that started being defective only after 20 (or more) years of daily use (including a couple of years of being left on [not just plugged in, but actually turned on] 24/7) and will be an easy repair for any local dude