Hey everyone, update here on this, so I talked to Shenzhenaudio and they figured it might be packaging material that got stuck to the metal on the chassis, and suggested using alcohol soaked cotton to remove it. I was skeptical but sure enough, they were right! I couldn't remove them with my fingers, they looked exactly like scratches, felt like scratches, but dissolved completely with the isopropyl alcohol pads and now it looks perfect. Very happy with this outcome. If yours looks awful, try cleaning them off with alcohol pads!
This is also very confusing as I recall the DAC coming in a clear plastic wrap, lol. ...and also very ironic as the last thing I said was "although I believe the foam packing material is what's stuck to it."