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Topping DX5 II

Wow, a crazy amount of hate here.

I’ll try to level the playing field by saying that my unit has been working fine since I received it; ordered in the first few hours of release.

I’m frustrated that PEQ parameters aren’t saving, but confident that it will be fixed very soon.

No reason for such extreme hate, especially from those that haven’t received theirs yet.

This thread is the primary third party resource for this product on line. Constructive criticism is just that - constructive. Outright negativity will cause companies like Topping to ignore the constructive feedback.
 
This thread is the primary third party resource for this product on line. Constructive criticism is just that - constructive. Outright negativity will cause companies like Topping to ignore the constructive feedback.

Either way, I don't think they care. They are making money while customers double as beta testers...

This practice will only stop when sales of new products drop.
 
I keep my TOPPING DX5 (the first) which is excellent: the PEQ function really seems superfluous to me...

... before using a PEQ (when you know what you are doing because it is not enough to follow Amirm's recommendations since they apply to a very specific case), you strive, after having inquired with competent people, to optimize your listening room and the placement of the speakers and you can then use a PEQ to refine because that is what it is used for and this requires as a prerequisite to precisely measure your system with the equipment, the necessary tools and knowledge, otherwise we do anything :confused:

The PEQ used without these optimizations is only a 'gadget' because it will provide less 'SQ' than acoustic treatment and good placement of the speakers in relation to the listening point ;)

You will see, from experience, that as a general rule we 'play' with it initially and return to a 'normal' setting (without the PEQ) in order to reassure ourselves that we are not distorting the original 'message' that the artist wanted to convey :)
 
No, it saves the C1 and 2 properly. It just resets itself after I turn it off and on. It ask for the language when it's starting and then there's nothing saved. This happened to me before installing the new firmware and seemed to be fixed, but it's not.

Have you reported the problem to Topping? I don't think the fix for this issue would have been in the 1.39 FW update, and if the C1/C2 presets work fine, then that could be the way you use it until there's a proper fix. The other things is, no one else seems to have reported this other than yourself (outside of one other person who doesn't appear to have had it happen since the first day). How are you turning your DX5 II off/on? What power settings have you chosen (setting 5-1 On/Off Trigger set to Signal, 12V or Off)? If you have it set to Signal, and you let it go into Standby mode (not by holding the volume knob on the front), do things reset when it wakes up? Is it only resetting when you flip the switch on the back of the unit?
 
Either way, I don't think they care. They are making money while customers double as beta testers...

This practice will only stop when sales of new products drop.

Releasing a FW update within two weeks of the release, another update expected to be released soon, and they've confirmed that they are looking at a list of bugs that @ngs428 sent them shows that they care.
 
Have you reported the problem to Topping? I don't think the fix for this issue would have been in the 1.39 FW update, and if the C1/C2 presets work fine, then that could be the way you use it until there's a proper fix. The other things is, no one else seems to have reported this other than yourself (outside of one other person who doesn't appear to have had it happen since the first day). How are you turning your DX5 II off/on? What power settings have you chosen (setting 5-1 On/Off Trigger set to Signal, 12V or Off)? If you have it set to Signal, and you let it go into Standby mode (not by holding the volume knob on the front), do things reset when it wakes up? Is it only resetting when you flip the switch on the back of the unit?
I already reported this error to Topping, yeah.
Im turning on/off my unit with the back switch only and I have the trigger set to "signal". Am I doing anything wrong?
 
Releasing a FW update within two weeks of the release, another update expected to be released soon, and they've confirmed that they are looking at a list of bugs that @ngs428 sent them shows that they care.

I didn’t say they won’t fix it. I said they don’t care about criticism or negativity as long as sales quotas are met. For any business, that means rushing an unfinished product to market isn’t a big deal — especially when customers end up doing the testing for them, which your post illustrates perfectly.
 
I just turned it on again to listen to some music and surprise! A factory reset again.
Whenever I turn the switch off and on, I get the same. Clearly a flawed product that should have never been released.
I will upload a video of this behaviour later.
 
Im turning on/off my unit with the back switch only and I have the trigger set to "signal". Am I doing anything wrong?

If you have it set to Signal, just let it go into Standby mode on its own, then wake it up again after some time (if you have it connected to your computer, walk away for a bit, and then let both the computer and the DAC go to sleep). If that doesn't cause anything to reset, try forcing it into Standby mode by holding the volume knob down, then wait a minute, and short press the volume knob to wake it up. If that doesn't cause anything to reset, then I would say that it's something to do with switching off the power on the back of the unit.

It's possible that doing that triggers the unit to factory reset or makes the unit think you're turning it on for the very first time every time it's switched on/off that way (this is all just speculation on my part). Does the FW revert back to zero or just the settings?
 
I already reported this error to Topping, yeah.
Im turning on/off my unit with the back switch only and I have the trigger set to "signal". Am I doing anything wrong?
I have the same trigger setting and only use the rear switch to turn it on and off. I have no such issues.
 
I have the same trigger setting and only use the rear switch to turn it on and off. I have no such issues.

Then it could be some manufacturing defect related to the power supply that is specific to their unit, which will happen sometimes with any piece of electronic equipment.
 
Hi.
I wouldn't want to be in the shoes of those who first bought this unit......indeed, I think the reason TOPPING is taking so long to release new units is because I think it was impossible to solve the problems encountered with a 'simple' new firmware without having to modify certain things in the circuitry :eek:

Only the future will confirm this or not.
Or maybe other devices have been a priority like A900 ultra which was just released
 
I have the same trigger setting and only use the rear switch to turn it on and off. I have no such issues.
Same here. Looks like I got a defective unit then, because that's definitely not normal.
 
If you have it set to Signal, just let it go into Standby mode on its own, then wake it up again after some time (if you have it connected to your computer, walk away for a bit, and then let both the computer and the DAC go to sleep). If that doesn't cause anything to reset, try forcing it into Standby mode by holding the volume knob down, then wait a minute, and short press the volume knob to wake it up. If that doesn't cause anything to reset, then I would say that it's something to do with switching off the power on the back of the unit.

It's possible that doing that triggers the unit to factory reset or makes the unit think you're turning it on for the very first time every time it's switched on/off that way (this is all just speculation on my part). Does the FW revert back to zero or just the settings?
The firmware stays the same, it's only the settings that get deleted. Turning it off/on with the back switch should not cause this issue because that's what switches are meant to, so I guess I got a defective unit.
 
The firmware stays the same, it's only the settings that get deleted. Turning it off/on with the back switch should not cause this issue because that's what switches are meant to, so I guess I got a defective unit.

You're absolutely right, it shouldn't cause that to happen -- seeing if it resets everything waking the unit up vs. powering it down completely merely isolates the problem, and provides Topping with accurate information.

At the every least, I would request a replacement unit, but it's your money, not mine. :)
 
Reminds me of a ancient diyaudio concept were the bleeder resistors also drained anything else, including a little memory battery.
But that was a streamer, not a DAC.

It seems like a defective unit, I would return it and WAIT for a few months to get the revised version.
After all sound will be the same with any DAC of the last 5-10 years, so...
 
Here's a video of what Im getting. I had my settings saved and listened for 1 hour. Then I turned it on again after a couple hours. This is what I got...

PD: Don't mind the weird sound at the beggining, it's just my elliptical bike turning off

 
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One thing that concerns me, as it should others not that I'm trying to spoil the joy of the price point.. but dx5 OG was what $450-600? In this day in age when everything is more expensive, obv at this point $300 out the door for a successor is pondering.. w/ EQ mind you and the 7.6w headphone output.
 
One thing that concerns me, as it should others not that I'm trying to spoil the joy of the price point.. but dx5 OG was what $450-600? In this day in age when everything is more expensive, obv at this point $300 out the door for a successor is pondering.. w/ EQ mind you and the 7.6w headphone output.

I would attribute that to the cost of manufacturing any shared parts/components being a little less expensive today, and possibly other things like the case isn't nearly as expensive to produce. It's hardly anything to be "concerned" about.
 
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