This thread is the primary third party resource for this product on line. Constructive criticism is just that - constructive. Outright negativity will cause companies like Topping to ignore the constructive feedback.
No, it saves the C1 and 2 properly. It just resets itself after I turn it off and on. It ask for the language when it's starting and then there's nothing saved. This happened to me before installing the new firmware and seemed to be fixed, but it's not.
Either way, I don't think they care. They are making money while customers double as beta testers...
This practice will only stop when sales of new products drop.
I already reported this error to Topping, yeah.Have you reported the problem to Topping? I don't think the fix for this issue would have been in the 1.39 FW update, and if the C1/C2 presets work fine, then that could be the way you use it until there's a proper fix. The other things is, no one else seems to have reported this other than yourself (outside of one other person who doesn't appear to have had it happen since the first day). How are you turning your DX5 II off/on? What power settings have you chosen (setting 5-1 On/Off Trigger set to Signal, 12V or Off)? If you have it set to Signal, and you let it go into Standby mode (not by holding the volume knob on the front), do things reset when it wakes up? Is it only resetting when you flip the switch on the back of the unit?
Releasing a FW update within two weeks of the release, another update expected to be released soon, and they've confirmed that they are looking at a list of bugs that @ngs428 sent them shows that they care.
Im turning on/off my unit with the back switch only and I have the trigger set to "signal". Am I doing anything wrong?
I have the same trigger setting and only use the rear switch to turn it on and off. I have no such issues.I already reported this error to Topping, yeah.
Im turning on/off my unit with the back switch only and I have the trigger set to "signal". Am I doing anything wrong?
I have the same trigger setting and only use the rear switch to turn it on and off. I have no such issues.
Or maybe other devices have been a priority like A900 ultra which was just releasedHi.
I wouldn't want to be in the shoes of those who first bought this unit......indeed, I think the reason TOPPING is taking so long to release new units is because I think it was impossible to solve the problems encountered with a 'simple' new firmware without having to modify certain things in the circuitry
Only the future will confirm this or not.
Same here. Looks like I got a defective unit then, because that's definitely not normal.I have the same trigger setting and only use the rear switch to turn it on and off. I have no such issues.
The firmware stays the same, it's only the settings that get deleted. Turning it off/on with the back switch should not cause this issue because that's what switches are meant to, so I guess I got a defective unit.If you have it set to Signal, just let it go into Standby mode on its own, then wake it up again after some time (if you have it connected to your computer, walk away for a bit, and then let both the computer and the DAC go to sleep). If that doesn't cause anything to reset, try forcing it into Standby mode by holding the volume knob down, then wait a minute, and short press the volume knob to wake it up. If that doesn't cause anything to reset, then I would say that it's something to do with switching off the power on the back of the unit.
It's possible that doing that triggers the unit to factory reset or makes the unit think you're turning it on for the very first time every time it's switched on/off that way (this is all just speculation on my part). Does the FW revert back to zero or just the settings?
The firmware stays the same, it's only the settings that get deleted. Turning it off/on with the back switch should not cause this issue because that's what switches are meant to, so I guess I got a defective unit.
One thing that concerns me, as it should others not that I'm trying to spoil the joy of the price point.. but dx5 OG was what $450-600? In this day in age when everything is more expensive, obv at this point $300 out the door for a successor is pondering.. w/ EQ mind you and the 7.6w headphone output.