JOCoin
Member
- Joined
- Mar 6, 2024
- Messages
- 28
- Likes
- 19
Glad to hear you got it figured out !After some back & forth communication /mis-communication* with Topping support via Amazon I found out what was the problem.
Getting no where for so long I took radical action. I replaced the batteries in the remote. The previous batteries had power but it seems not enough to actually do the pairing. Once a 2nd set of of not-new batteries were inserted I was able to pair the remote with the DAC so simply that in shock I fell off my stool!
* As it must be difficult for their support people to explain things in a foreign language I found like here also people tend to assume a level of prior knowledge that in many cases does not exist. Some here are audio engineers others here are merely customers of products they have no engineering knowledge of.
Never would have considered low batteries.
I fall into the second category of no engineering knowledge, haha.
Happy listening !