Awesome, thanks for the picture and the tip with the heat!View attachment 511064
This picture doesn't show how to open the chassis, but at least makes some light about what could be the culprit for not getting the chassis open.
For sure, behind the knob you'll find that threaded potentiometer axle that implies a nut has to be removed.
I'd try again with the volume knob, maybe applying some heat to make any glue smoothen.