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Stuttering while streaming

I'd check for internet latency test as well. I have no dropouts and the latency is pretty stable as you can see:


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I'd check for internet latency test as well. I have no dropouts and the latency is pretty stable as you can see:


View attachment 399230
Mine measured "great" for three minutes, then dropped to "good". Picked San Francisco, though I'm much closer to Seattle.
 
Mine measured "great" for three minutes, then dropped to "good". Picked San Francisco, though I'm much closer to Seattle.

How often did the spikes occur?
 
Pretty frequently.

IMHO, that's probably the main culprit for dropouts. Maintaining a very stable latency is the key to not getting stuttering whatsoever. Either contact ISP or work out a way to get a dedicated wired access to your device
 
I've ordered an Ethernet cable, it's supposed to arrive today. I'll report back.
 
I've ordered an Ethernet cable, it's supposed to arrive today. I'll report back.
Got a noticeable improvement with latency but only a slight improvement with download speed. Intend to swap out the modem soon, see what happens. In our condominium court we have a shared internet service, that may be the bottleneck. However, I was told that latency issues are the greater problem.
 
IMHO, that's probably the main culprit for dropouts. Maintaining a very stable latency is the key to not getting stuttering whatsoever. Either contact ISP or work out a way to get a dedicated wired access to your device
Hmmm, my phone on 4G can stream perfectly, but that site reports it as bad stability, the pings are all over the place. I'm not surprised by either of those things. Buffering should cope with very short term network issues, but some devices (or device combinations) just are never stable on WiFi.
 
Got a noticeable improvement with latency but only a slight improvement with download speed. Intend to swap out the modem soon, see what happens. In our condominium court we have a shared internet service, that may be the bottleneck. However, I was told that latency issues are the greater problem.
Sounds as what I would expect, your internet connection is slower than what the Wifi can provide. But because Wifi is less stable than a wired connection you get latency that bounces around a bit and you might also have dropped packets (data) here and there. All of that can lead to stuttering if it is extreme enough.

I've worked for an ISP, not in customer service but I saw the data, and almost all complaints about the stability or speed of a connection (we did fiber internet up to 10Gbit) could be traced back to issues with the wifi. So just test listening to music over a wired connection and see if the issue is still there. That's the only way to be sure.
 
I'd check for internet latency test as well. I have no dropouts and the latency is pretty stable as you can see:


View attachment 399230
Ran the latency test for five minutes. Started "Great" and stayed that way throughout. So, latency is solid. I think that was the problem. The final number was around 31.7. Spikes didn't happen often and were much lower in level.
 
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