I canceled my order around the holidays within a day of ordering it but only after I saw the test. Still lost $100 for their order cancellation which they would not refund. I'd stay away from Starke - even if they fixed this issue.
@francisg I think you could push back and get that $100 pretty easily - they have a standing offer (made right here) to refund any customer dissatisfied over the power issue. This should include cancelled orders.
In addition to informing owners on the issue, our comments elsewhere should be used to inform them about the standing refund/return policy. My hope is that Starke may come out with a formal announcement on their own. But a little pressure in the meantime can help guide Starke on their journey down Schitt’s creek.