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Soncoz SGP1

Blin23

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I have purchased the Sgp1, let me share my problem, so you can be aware of this if you decide to purchase.
To be honest Iam very disappointed.
I couldn't make the trigger function work with non of my Denon receiver nor my Topping preamp.
I wrote my concerns to the dealer, and also to Soncoz, than they replied that Sgp1 trigger input will only work with Soncoz devices, and is not compatible with any other brands trigger interface.
Wtf?
Why would they shoot themselves in the leg?
Anyway, Ive checked Soncoz's website, and non of their devices from the current line of products has trigger out:)
When I shared my concern that this excuse sounds like bullshit to me, they replied, that they have a preamp in development!!! And Sgp1 trigger will work with that.
No comment...
For a power amp for me its a core function, so am planning to return it, if nothing can be done.
You may take this info into consideration on purchasing the unit, as I couldnt find this info anywhere in manual or product page.
 

Veri

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You may take this info into consideration on purchasing the unit, as I couldnt find this info anywhere in manual or product page.
Interesting... thanks for reporting and yes, that's disappointing. o_O
 

da Choge

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When I shared my concern that this excuse sounds like bullshit to me, they replied, that they have a preamp in development!!! And Sgp1 trigger will work with that.
No comment...
That does sounds like total BS. How does the trigger work? -- if you opened the unit, is that trigger input even connected to anything? (being somewhat facetious, or at least I hope I am). Very disappointing as I have bought and just received one too (but haven't installed it as of yet). Soncoz needs to remedy this and restore some faith in their brand by designing a very cheap (or even free for owners) add-on unit that takes IR or voltage signals and works with their trigger.
 
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Nango

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I have purchased the Sgp1, let me share my problem, so you can be aware of this if you decide to purchase.
To be honest Iam very disappointed.
I couldn't make the trigger function work with non of my Denon receiver nor my Topping preamp.
I wrote my concerns to the dealer, and also to Soncoz, than they replied that Sgp1 trigger input will only work with Soncoz devices, and is not compatible with any other brands trigger interface.
Wtf?
Why would they shoot themselves in the leg?
Anyway, Ive checked Soncoz's website, and non of their devices from the current line of products has trigger out:)
When I shared my concern that this excuse sounds like bullshit to me, they replied, that they have a preamp in development!!! And Sgp1 trigger will work with that.
No comment...
For a power amp for me its a core function, so am planning to return it, if nothing can be done.
You may take this info into consideration on purchasing the unit, as I couldnt find this info anywhere in manual or product page.
They offered a solution you dont like. Where exactly is the problem?
 

Blin23

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They offered a solution you dont like. Where exactly is the problem?
Well, they did not offer a solution, at least there is no solution in near future, maybe in a year from now, when they release their preamp there will be a solution for an additional 500-1000 usd.

But my problem is that they forgot to provide accurate info of the features of the unit, based on which I was mislead, and bought the amp, its that simple.
 

Nango

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I think the problem is you purchased a newcomer brand name believing it will offer (for free!!) the standards and features of other well matured names like Denon you mentioned which proved wrong. Those indeed spend a lot of money and resources in publishing how you expected the newcomer should do. That's your mistake.
 

Blin23

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Look I am not here to argue with you, but its getting weird. How much more money and resources do you think would have been needed to publish the accurate specs of the device? I think zero. Interestingly after my email they could afford this huge effort, and now at least they have updated the specs, although the exclusivity with only Sonzoz devices is still not obvious.

So sorry for my mistake, but at least I hope I could helped someone who planned to buy this unit to not to have false expectations, since I beleive this is one of the core purposes of these forums.
Thanks.
 

sq225917

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Ignore the idiots.

Soncoz published specs and launched a device with a 12v trigger that couldn't be used by anyone, and didn't bother to say it was proprietary. That's sharp practice by any definition


It should have been called "soncoz system trigger" or some other bullshit name to indicate it wasn't a standard 12v trigger.
 

okok

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ignore the trigger: how bad is the sound? throw out of window level?
 

Nango

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Look I am not here to argue with you, but its getting weird. How much more money and resources do you think would have been needed to publish the accurate specs of the device? I think zero. Interestingly after my email they could afford this huge effort, and now at least they have updated the specs, although the exclusivity with only Sonzoz devices is still not obvious.

So sorry for my mistake, but at least I hope I could helped someone who planned to buy this unit to not to have false expectations, since I beleive this is one of the core purposes of these forums.
Thanks.
Regarding ASR its main purpose is ONLY to provide with certain measurements and as Amir says in every second review it is NOT to rely (so much) on other functions or functionalities the hardware could feature. You expected from a newcomer standards that you are aware of from other senior mfr. You expected Soncoz to signalise when the pairing with third gear is not possible. That again is characteristic only for premium or matured names, for given reasons they are where they are for so many years. You compared Soncoz with Denon and proved wrong. You could also ask yourself what led you (most likely unconsciously) thinking Denon and Soncoz could be comparable. I guess I know the answer.
 

Blin23

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Regarding ASR its main purpose is ONLY to provide with certain measurements and as Amir says in every second review it is NOT to rely (so much) on other functions or functionalities the hardware could feature. You expected from a newcomer standards that you are aware of from other senior mfr. You expected Soncoz to signalise when the pairing with third gear is not possible. That again is characteristic only for premium or matured names, for given reasons they are where they are for so many years. You compared Soncoz with Denon and proved wrong. You could also ask yourself what led you (most likely unconsciously) thinking Denon and Soncoz could be comparable. I guess I know the answer.
Actually your posts reminds me of a song.
How was it....
Oh, I think this:

I find it kind of funny,
I find it kind of sad.
That you don't get the point ,
And you talk nonsense instead.
I find it hard to tell you
Cause I find it hard to take
When people run in circles it's a very, very
Mad world, mad world
:)
 

da Choge

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I hope I could helped someone who planned to buy this unit to not to have false expectations, since I believe this is one of the core purposes of these forums.
Of course you are correct (and, BTW, WELCOME to the forum!). The "trigger" is a totally useless feature at the present -- it apparently doesn't work with anything at the moment with no guarantees it will in the future. Although the other poster is correct that we early adopters took a chance on a new product that was largely not reviewed nor tested (except for WolfX's test review in Chinese), I do not think it was unreasonable for us to assume something labeled "trigger" had functionality that is generally associated with that feature. I, for one, appreciate Blin23's posts. Although it is too late for me, in retrospect, I would have definitely delayed my purchase if I had know this earlier. However, I don't intend to return my SGP1 (unless it doesn't work at all ;)) and will report back my thoughts, unfortunately only subjective, on its performance when I get a chance to put it in service - that may not happen for a bit, though - very busy time of year at work.
 
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Nango

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Actually your posts reminds me of a song.
How was it....
Oh, I think this:

I find it kind of funny,
I find it kind of sad.
That you don't get the point ,
And you talk nonsense instead.
I find it hard to tell you
Cause I find it hard to take
When people run in circles it's a very, very
Mad world, mad world
:)
Ohh TfF fan, now I fully understand.
 

da Choge

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In lieu of SGP1 performance comments, I offer some gratuitous audio porn*:
*quarter booth quality

SGD1 FrontPanel.jpeg


SGD1 Top.jpeg


The point of these photos is that HiFiGo/Soncoz came through with their promise to have the black screws in the second production run of the silver SGP1 changed to silver ones. KUDOs for that! Some kind of trigger-fix option would be even more amazing!
 
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TonyJZX

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cant say i'm a fan of the way this company handled the 12v trigger

if you want to be be taken seriously then behave seriously

they could have very well announced that the 12v trigger is proprietry and only works on their own products, that at this time, does not exist! i have no problems with that

any reasonable person would expected that a product that advertises 12v would behave in an industry standard manner

i think that chinese companies SHOULD behave in a more transparent manner... we already know the rest of the world has preconceived notions on how they do business... and i admit they may be wrong... but they exist nonetheless

business practices like this do nothing to assauge fears of doing business with them

and this is what you're doing... you're spending $1,000+on the proviso that they will hang around until the warranty runs out

flip this around... how would i feel if two companies i quite like, such as Marantz Parasound did the same thing? is it reasonable to defend a western company doing the same thing?
 

itai

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Does anyone have a definition of how the 12V trigger works? Cable pinout and what the expected behavior on the voltage is?
 

TimW

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1670947938721.png


When the port is just labeled 'Trigger' and uses the standard 3.5mm TRS connector of other devices with 12V triggers, it would make sense to assume it's a standard trigger. Very disappointing. Look at the new WiiM Pro streamer as a better example. A young Chinese brand that gave us a standard 12V trigger output (although 2.5mm instead) for use with existing equipment. Thanks for the heads up @Blin23.

With that being said, if the power button on the front is a latching type, I would have no problem using this amp in my system. Typical old school power amplifiers like the ones I use now just have a heavy duty power switch that connects power to the circuit directly. You can leave this power switch in the on position and turn the amp on and off with an outboard relay. I do this with a Belkin power conditioner and a hue switch but there are multiple types of devices which can be used instead.
 
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