nanook
Senior Member
@Burns: You are sure it is electrostatic discharge?The problem of electrostatic charge accumulation and device restarts under their influence is a real problem!
You can check this by discharging yourself before touching the unit; e.g. touch the case or RCA sockets of a different device (or even those of the DAC). Do not move your feet, do not stand up from a chair etc. before you plug in the 3.5mm connector.
There might be another possible cause, which looks more likely to me:
These TRS connectors (3.5mm as well as 6.3mm etc.) tend to make a short- circuit while getting inserted. In case the RAW MDA 1 is using the TPS6120A, this chip is capable of typ. 0.7A output current per channel. The datasheet does not comment on whether the outputs are short- circuit protected, so the current might be even higher.
--> It might be, that when you plug in the 3.5mm connector (causing a short circuit) while there's music playing, the HPA draws a lot of current and the internal supplies are overloaded. The SMPS may in turn shut down and restart. The microcontroller in the unit will in turn reboot.
With the music stopped (or with the line outputs engaged), the DC offset voltage at the output of the HPA will likely be small enough such that the output current remains in a reasonable range. I actually feel a bit uncomfortable plugging and unplugging TRS connectors while there's significant signal present.
This behaviour might even be somewhat different depending on the 6.3mm - 3.5mm adapter used; the likelihood of making a short- circuit may differ.
@flint350 described he was quickly plugging and unplugging the 4.4mm HP connector. I'm not familiar with this connector, but maybe this one does not make transient short- circuits while being plugged / unplugged?