If it's DOA I'd certainly complain. Sometimes they just send a new one.Mine arrived the other day. I finally got around to unpacking and setting it up and…….it doesn’t work. The disc tries to spindle but there’s a clicking inside and the display just says “Read”. I tried multiple discs and can’t play anything.
Just for fun, it’s also hard to eject a disk! I have to repeatedly press the button before it almost pops out, then goes back in and the player tries to read it again. And again. And again. And then I can get it out.
Like a chump, I ordered directly from China so now I’ve got a nice $150 paperweight on my hands.
Needless to say, don’t buy this. 0/10 rating.
I wrote to them, but it’s Golden Week and they’re not back up and running until after the 9th. I’ll update when I hear back.If it's DOA I'd certainly complain. Sometimes they just send a new one.
Please check with a different power supply. Mine had similar issues when I tried to use it with 1.5A PSU. It really needs that 2A or more juice to work properly.I wrote to them, but it’s Golden Week and they’re not back up and running until after the 9th. I’ll update when I hear back.
Oddly enough, I heard from SMSL overnight and they said the same thing. My power supply says it's 2A, but I'll try another just to be sure.Please check with a different power supply. Mine had similar issues when I tried to use it with 1.5A PSU. It really needs that 2A or more juice to work properly.
SMSL actually wrote back to me overnight and said the make sure I’m using a 2A power supply and to try it connected to my laptop.When PL100 came out some people were saying use 2.4A instead just to be sure since many 2A aren't really that strong
OK, so it might just need something stronger. I use 2.4A for my PL150When I plugged into my laptop’s USB port, the player actually works!!
I use generic 5v/2a wall power adapter with PL connector and it works fineSMSL actually wrote back to me overnight and said the make sure I’m using a 2A power supply and to try it connected to my laptop.
My power supply is labeled 2A but maybe actually puts out less? Or like you say it might need 2.5
When I plugged into my laptop’s USB port, the player actually works!!
What we used to call Harvest Moon (I don't think that w went on vacation then, though [at least not that I remember]).I wrote to them, but it’s Golden Week and they’re not back up and running until after the 9th. I’ll update when I hear back.
I had it on my desk plugged into my anchor prime 250 w charging station . It's power draw according to the display peaks at 6.6 Watts and then drops down to a little less than a watt at idle. I have since used two other USB power supplies. None have worked maybe I'll grab a laptop charger from my horde of cables and try that.The clicking was my problem at first. I got a 5V 2.5A power supply and things have been good since. But if you had a power supply issue, you’d figure it would be there from the start.
The first time I got it to work, I powered it straight from my laptop.I had it on my desk plugged into my anchor prime 250 w charging station . It's power draw according to the display peaks at 6.6 Watts and then drops down to a little less than a watt at idle. I have since used two other USB power supplies. None have worked maybe I'll grab a laptop charger from my horde of cables and try that.
It seems a little irresponsible to ship something with a USB a cable that doesn't function at the minimum spec of usb a.The first time I got it to work, I powered it straight from my laptop.
empty box?! wow. did you order the black PL150? because I had one on order for weeks without them shipping. i nagged their CS chat to a point where I was blocked from entering live chat (yes this can happen but it's show "oh no something went wrong" ). at one of those chats before being blocked, a rep gave me 200$ in gift cards..just so I would end the chat . I also reached out to the seller who advised me there aren't really black units in stock , and a couple of days later they grey ones appeared back in stock. confirmed with the sellers that he truly have those in stock and made an order..using the gift cards moneyUpon reading this last string of posts, I had to register so I could also post my experience… mid September bought a PL150 through Amazon. Took about 3 weeks for it to ship. Finally arrived. Sadly, just an empty box…. Contacted Amazon through their chat bot and was issued a refund, no questions asked. Not even proof of the empty box was required.
Cheers,
Luis