I want to share my experience with this "product".
I first ordered an SMSL PA400 from Amazon. Shipping was fast and the total price was around €540 including delivery. Unfortunately, right after turning it on, I noticed that the control knob was defective. Volume adjustment worked, but the selector function didn’t respond at all. I contacted support about the issue.
While waiting for the refund, I ordered another PA400 from AliExpress using a discount coupon. The price was €380, plus customs fees later. When the second unit arrived, the situation was even worse — after a few minutes of use, the amplifier started randomly shutting down.
This says a lot about the quality control of these devices. Support claims that every unit is tested before shipping, but based on my experience, that clearly isn’t true. Faulty units are being sent to customers.
What really pushed this over the edge is that today a friend of mine, who bought this amplifier based on my recommendation, told me that his PA400 also started shutting down randomly after about a month of use.
I’m extremely disappointed with this brand, their products, and their attitude toward customers. Shipping unreliable equipment like this is unacceptable.
I strongly recommend avoiding this brand.