MalinYamato
Senior Member
The thing about hifi express and why I shop there is their local presence in Europa. I specify EU as an option when I order an item and there are no extra charges for VAT or customs. If I select EU, the corresponding item will be sent from their Amazon store in Denmark.SMSL is based in China. They only use wharehouses in Europa etc. Or Amazon wharehouses in some cases. But they even mention on their hifiexpress site that custom fees might apply.
Business hours are GMT+8 (China).
Even on Amazon sites you have to be careful with Chinese retailers where they actually ship from.
Otherwise there will still be custom fees etc.
Better to order from a local retailer or Amazon (handled, shipped by Amazon) and pay a bit more.
Warranty is all nice and good through Chinese retailers till you have return their stuff at your cost to china