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SMSL’s TPA3255 All-in-One DAC/Amplifier - AL400

As far as I understand, the yellow/green wire that connects the PCB to the chassis is not the same as safety earth. It is for use with the turntable input of the amplifier. Forgive my ignorance, but I don't see how it could trip the breaker in case of circuit failure.

If the amp is designed as a Class II device, then it really shouldn't have a three-prong plug, which suggests a Class I design with protection earth.

An example of a double-insulated Class II device with a two-prong plug is the Mac Mini:

 
Is the grounding terminal connected to the housing?
More precisely, does the grounding terminal connect the housing to the ground of the circuit board?
We need to consider whether our equipment requires grounding. Sometimes connecting it can introduce noise, so we don't connect it, but this doesn't affect safety.
 
As far as I understand, the yellow/green wire that connects the PCB to the chassis is not the same as safety earth. It is for use with the turntable input of the amplifier. Forgive my ignorance, but I don't see how it could trip the breaker in case of circuit failure.

If the amp is designed as a Class II device, then it really shouldn't have a three-prong plug, which suggests a Class I design with protection earth.

An example of a double-insulated Class II device with a two-prong plug is the Mac Mini:

We need to consider whether our equipment requires grounding. Sometimes connecting it can introduce noise, so we don't connect it, but this doesn't affect safety.
 
This is kindof a shame in that this little amp is literally perfect in terms of features for what I want.... but without some sort of recognized safety certification, I cant bring myself to do it. The electrical code in my province (and most provinces in Canada) prohibits the use of any elecrical devices which are not either CSA, cUL, Intertek, or equivalent, listed, and thats something I take seriously.
 
I'm having a bit of problems with this amp and trying to contact kitty via email but no luck. First of all if anyone can help me if they have this amp, how do you disable subwoofer if im not using? I've set it to 0 but im having high noise floor with all digital connections

Update: so I've reset the amp and it seems to have resolved the high noise floor (a bit?). But there is no option to disable subwoofer via menu thus just to put lpf to 0.
 
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I'm having a bit of problems with this amp and trying to contact kitty via email but no luck. First of all if anyone can help me if they have this amp, how do you disable subwoofer if im not using? I've set it to 0 but im having high noise floor with all digital connections

Update: so I've reset the amp and it seems to have resolved the high noise floor (a bit?). But there is no option to disable subwoofer via menu thus just to put lpf to 0.
I might be wrong but seems like there isn't an option to disable sub out, are you suspecting it's causing high noise floor?
Is it like you are getting high hiss or something?
 
I might be wrong but seems like there isn't an option to disable sub out, are you suspecting it's causing high noise floor?
Is it like you are getting high hiss or something?
I own 2 sabaj a30a amps for 2 years and they sound phenomenal. No noise/hiss whatsoever. But this amp albeit much cheaper has a high hiss when i connect my tv via optical (which is ther main purpose) but also connecting via usb to my android and iPad.
 
I'm having a bit of problems with this amp and trying to contact kitty via email but no luck. First of all if anyone can help me if they have this amp, how do you disable subwoofer if im not using? I've set it to 0 but im having high noise floor with all digital connections

Update: so I've reset the amp and it seems to have resolved the high noise floor (a bit?). But there is no option to disable subwoofer via menu thus just to put lpf to 0.
I might be wrong but seems like there isn't an option to disable sub out, are you suspecting it's causing high noise floor?
Is it like you are getting high hiss or something?
With this device, it's not necessary to deactivate the subwoofer output, as it has no effect on the stereo channels. Setting the crossover frequency is also unnecessary when the subwoofer output isn't in use.

I find it baffling that Rohm even developed the BD37524FS without the option to attenuate the low frequencies on the stereo channels. This simply demonstrates that someone was asleep at the wheel during development, and Rohm missed the opportunity to bring a well-functioning product to market.

Even more incomprehensible is SMSL's use of this chip with a subwoofer output in an amplifier.
What's the point of including a crossover frequency for the subwoofer (most active subwoofers already have one) while running the main speakers at full bandwidth?

Yet another manufacturer who just doesn't get it. Grade F, go stand in the corner and be ashamed, SMSL.
 
What's the point of including a crossover frequency for the subwoofer (most active subwoofers already have one) while running the main speakers at full bandwidth?
Perhaps because not everyone uses active sub-woofers (I prefer my own custom subs) with their own seperate amps.
My mains will do 26Hz-20KHz +-2 db. semi anechoic with no EQ.
My subs will do 20Hz-80Hz with no EQ.
So (for some of us) having a crossover FR is nice.
As to your other points, I agree with you!
 
With this device, it's not necessary to deactivate the subwoofer output, as it has no effect on the stereo channels. Setting the crossover frequency is also unnecessary when the subwoofer output isn't in use.
+1
 
Perhaps because not everyone uses active sub-woofers (I prefer my own custom subs) with their own seperate amps.
My mains will do 26Hz-20KHz +-2 db. semi anechoic with no EQ.
My subs will do 20Hz-80Hz with no EQ.
So (for some of us) having a crossover FR is nice.
As to your other points, I agree with you!
My concern wasn't about the subwoofer output, but rather that the main speakers reproduce the full range and there's no way to change that.
Using such a device for a 2.1 system makes no sense to me.
 
My concern wasn't about the subwoofer output, but rather that the main speakers reproduce the full range and there's no way to change that.
Using such a device for a 2.1 system makes no sense to me.
But it isn’t new and others also made such amplifiers with HPF.
I personally believe SMSL have better engineering capabilities than many others but still they came up with something that others now have gone above and beyond.
Probably their next one might have HPF & LPF integration!
 
But it isn’t new and others also made such amplifiers with HPF.
I personally believe SMSL have better engineering capabilities than many others but still they came up with something that others now have gone above and beyond.
Probably their next one might have HPF & LPF integration!
I think you're overestimating SMSL a bit.
Most of their devices are based on the circuit designs published by the chip manufacturers.

A few devices in their portfolio deviate completely from this and bear little to no resemblance to the circuits typically used by SMSL. With these devices, it can be assumed that the designs were developed by external developers and purchased.

Whether inexpensive or expensive devices, you often see significant cost-cutting measures on components, especially when the devices are internally developed. Even with volume and tone control ICs, they often opt for the cheaper version with limitations, as is the case here with the Rohm IC.
There are various specialized ICs that, in addition to DSP capabilities, also include high-pass and low-pass filters. Likewise, there are many inexpensive and powerful DSP ICs that cost €15 or even less than €10/$ to purchase and include good developer support from the manufacturers.
So why aren't other solutions being used?

Firstly, this is an enormous drive to cut costs at the expense of both the devices and the customers, as can be seen with some of SMSL's self-designed switching power supplies and DC/DC converters, which regularly fail, while these components from reputable and established manufacturers cost end users next to nothing.
Secondly, they simply seem to lack the necessary know-how in certain areas, as is repeatedly evident in problems, functionality, and firmware issues.
The third point appears to be a lack of knowledge, disinterest, and/or total ignorance of the functionality the market/customer requires.

Especially unsuspecting and inexperienced buyers fall into a trap because they think they are getting a great device for their application (e.g. 2.1) and in reality it is unusable for that purpose.
 
My concern wasn't about the subwoofer output, but rather that the main speakers reproduce the full range and there's no way to change that.
Using such a device for a 2.1 system makes no sense to me.
For me that's only part of my beef with this gears setup.
The other is that it is not 2.2, so if I needed something to do what this doesn't do, naturally, I'd need to buy something different.
It looks like I could use some miniDSP products to do that.
 
So smsl reached out after i sent recordings of the buzzing noise the amp is emitting and also the high noise floor/hiss.

Hello, my name is Qiu Liu from the SMSL Technical Department.

I have carefully listened to the audio files you sent. I agree that the level of noise floor and buzzing in those recordings is indeed abnormal and should not be present in this device.

However, what is quite strange is that I personally tested your specific AL400 unit before it was shipped, and it performed perfectly without any noise issues during my inspection. For this reason, I do not believe the hardware itself is defective.

Additionally, I have reviewed the images you provided and can confirm that your unit is already running the latest firmware version, so no further software updates are required at this time.

As an experienced audiophile, I trust that your setup is handled correctly, but audio recordings alone do not show the full picture of the operating environment. To help us conduct a more detailed analysis, I would like to request a complete video that shows:

  1. The input and output connections on the back of the AL400.
  2. The brand and model of the speakers you are currently using with this amplifier.
This will allow our engineers to see the exact configuration and identify if there is an external factor or a specific compatibility issue causing this noise in your setup.

Thank you for your patience and for the detailed information you’ve provided so far. I look forward to your video so we can resolve this for you.

Best regards,

Qiu Liu

It's been 3 days since i sent them what they requested, so need to be patient.
 
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