SMLS C200 Stops Working When I Remove My Headphones

[Power Pop 23]

The firmware is being uploaded to the official website. You will be able to check the latest firmware for C200 in a moment. You can upgrade it from the official website

Thanks

Yes, I see the firmware update for the C200 now

Thank you

 

[Mikey1]

The firmware is being uploaded to the official website. You will be able to check the latest firmware for C200 in a moment. You can upgrade it from the official website

Thanks

Windows flags the C200 zip file a virus and won't download (either Firefox or Edge). The PO100 rar file is corrupted and won't uncompress.

 

[Lunartuna]

The firmware update seemed to work although the updater was not in English or even Chinese i dont think.

 

[potfur]

The firmware update seemed to work although the updater was not in English or even Chinese i dont think.

Yep, numbers were the only part of messages that were somewhat intelligible…

 

[Mupod]

Welp...updated the firmware and now it doesn't work at all.

edit: The issue was the Ho/Lo output setting. Didn't remember what that was and it had changed after the update.

 

[jonUK]

And, for those who have done it, does the Firmware update fix the issue in question?

This does make me a little uneasy although it is inconclusive (6 out of 66 vendors think the updater is a trojan) - https://www.virustotal.com/gui/file...1cd10a19fb8383aa50f66fdd51ec1908204/detection False positives are not uncommon.

EDIT to illustrate the point when I re-scanned it it has now changed to 5 out of 71 vendors, and they do look to me like heuristic detections (where certain aspects of a file are detected as being suspicious, without matching a known threat).

 

[DBA]

And, for those who have done it, does the Firmware update fix the issue in question?

This does make me a little uneasy although it is inconclusive (6 out of 66 vendors think the updater is a trojan) - https://www.virustotal.com/gui/file...1cd10a19fb8383aa50f66fdd51ec1908204/detection False positives are not uncommon.

EDIT to illustrate the point when I re-scanned it it has now changed to 5 out of 71 vendors, and they do look to me like heuristic detections (where certain aspects of a file are detected as being suspicious, without matching a known threat).

With you on this. Not a programmer tho so I cant say anything useful about this, except maybe try to run this in a VM with usb passed through. Would guess a false positive though.

Also, kinda curious if this fixed the issue people are having.

 

[Lunartuna]

With you on this. Not a programmer tho so I cant say anything useful about this, except maybe try to run this in a VM with usb passed through. Would guess a false positive though.

Also, kinda curious if this fixed the issue people are having.

The vibe i got from the review thread was that most people who where having this issue returned the device. I bought mine and just happened that the firmware update came out right after. Before i used headphones with it. Now i am using headphones though. HD 58X and i have my desk and myself on carpet. There is definitely static around because sometimes we accidently shock each other in my place. My C200 has not had this issue since i have been using it with the new firmware. But i also cant confirm for sure that i would have had it before.

 

[Power Pop 23]

The firmware is being uploaded to the official website. You will be able to check the latest firmware for C200 in a moment. You can upgrade it from the official website

Thanks

I no longer see the firmware update for the SMSL C200

Will it return ?

 

[SMSL-Mandy]

I no longer see the firmware update for the SMSL C200

Will it return ?

on our officail web support

 

[Power Pop 23]

on our officail web support

I do not see the firmware update for the C200 on the page below

SMSL Audio Official -Professional audio product manufacturer

Foshan ShuangMuSanLin electronics Co., LTD. founded in 2009 which located in Shenzhen, China. And our branch company VMV Technology(HK) Company Limited registered in HK in 2013. Our company is specialized in the audio DAC, stereo headphone amplifier, power amplifier, and with own R&D...

www.smsl-audio.com

Am I looking at the wrong page ?

 

[restorer-john]

This type of thing is hilarious if it wasn't sad.

You unplug the headphones and the device dies. Wow. And it needs a firmware update to fix it...

Excuse me while I laugh my head off. SMSL- Sometimes Might Stop Living. When will people learn to not buy this rubbish? It's a headphone socket, not rocket science and yet their products pack it in when someone removes their headphone plug?

 

[potfur]

This type of thing is hilarious if it wasn't sad.

You unplug the headphones and the device dies. Wow. And it needs a firmware update to fix it...

Excuse me while I laugh my head off. SMSL- Sometimes Might Stop Living. When will people learn to not buy this rubbish? It's a headphone socket, not rocket science and yet their products pack it in when someone removes their headphone plug?

Not exactly dies. It sometimes (in my experience maybe once or twice a month) stopped playing after the headphones had been unplugged and needed a restart, which took like 10 to 15 seconds. Somewhat annoying but not exactly fatal. As far as I can see, the firmware update has remedied this in my case. And I have a very competent DAC + a competent headphone amp for 200 bucks, what's not to like?

 

[raif71]

This type of thing is hilarious if it wasn't sad.

You unplug the headphones and the device dies. Wow. And it needs a firmware update to fix it...

Excuse me while I laugh my head off. SMSL- Sometimes Might Stop Living. When will people learn to not buy this rubbish? It's a headphone socket, not rocket science and yet their products pack it in when someone removes their headphone plug?

Smooth Musical Sound Loveliness

 

[SMSL-Mandy]

I do not see the firmware update for the C200 on the page below

SMSL Audio Official -Professional audio product manufacturer

Foshan ShuangMuSanLin electronics Co., LTD. founded in 2009 which located in Shenzhen, China. And our branch company VMV Technology(HK) Company Limited registered in HK in 2013. Our company is specialized in the audio DAC, stereo headphone amplifier, power amplifier, and with own R&D...

www.smsl-audio.com

Am I looking at the wrong page ?

I can send you the firmware,please send me a email: [email protected]

 

[Swtoby]

This type of thing is hilarious if it wasn't sad.

You unplug the headphones and the device dies. Wow. And it needs a firmware update to fix it...

Excuse me while I laugh my head off. SMSL- Sometimes Might Stop Living. When will people learn to not buy this rubbish? It's a headphone socket, not rocket science and yet their products pack it in when someone removes their headphone plug?

What!? Amir has a swinging golf club panther for this in his review. Isn't that like his Academy Award?? And, and there are 232 votes saying this thing is great!! And all because of Amir's swinging club panther thingie! Surely that mean it's worth buying? Right?! You can't be implying that there is more to a good product than just measurements, can you?

 

[SMSL-Mandy]

https://drive.google.com/file/d/1ZXsZ9geTZMBqUeZtG07VU5V8WrJ9UbXN/view?usp=drive_link The C200 firmware.

 

[seanman]

https://drive.google.com/file/d/1ZXsZ9geTZMBqUeZtG07VU5V8WrJ9UbXN/view?usp=drive_link The C200 firmware.

Just tried the firmware update, issue still occurs.

 

[Pointlessdemon]

I just got the C200, and the issue occurs for me too, I get up and walk away and when I return to my desk the device has no volume. I tried changing cables, updating firmware, even changing the driver to "Always on" using the XMOS settings. I tried all my headphones and IEMS, nothing seemed to solve it. I could even recreate the issue every single time. Bummer, I like the device, but before I return it I figured I should ask if someone could solve it.
Also, I don't know which unit to go for if not this, I've tried the zen dac, fiio k7 and c200. I liked the c200 the most.

 

[unfit327]

I just got the C200, and the issue occurs for me too, I get up and walk away and when I return to my desk the device has no volume. I tried changing cables, updating firmware, even changing the driver to "Always on" using the XMOS settings. I tried all my headphones and IEMS, nothing seemed to solve it. I could even recreate the issue every single time. Bummer, I like the device, but before I return it I figured I should ask if someone could solve it.
Also, I don't know which unit to go for if not this, I've tried the zen dac, fiio k7 and c200. I liked the c200 the most.

So i'm still living with the issue on the C200. I have been debating on switching. I tried a friends Fiio K11 R2R and hated it and also had a Schiit Heretic that I ran as the amp using the C200 as the DAC but recently with that my left channel would randomly cut out intermittently for a few minutes and then come back. I can't win with these things lol. Can you tell me what you didn't like about the K7 and the Zen Dac since those were two I was considering?