I can see how is that a problem, but in no way shape or form I have a problem with any company, if things gets fixed all is fine. Calling people trolls before they have a chance to understand the culture here is a little extreme tho in my opinion. Discourages for example from donating to what is otherwise excellent repository of knowledge.Because we get a lot of Trolling here with new members just here to talk trash about a specific product. They either have a pre-existing grudge or problems and want to be disruptive and disparaging to any new product made be same company. So don’t act troll like and we’re all good.