Hello everybody, I bought a lifetime license for Roon, it worked very well until a Roon update that messed up something with Windows. I use my PC as core, and after that Roon update the message "Too many failures. Stopping playback" appeared and Roon stopped working. That happens everytime I have to restart my PC, every time I've been able to have Roon back to normal after many on/off, plug/unplug, disable/enable applied to every possible settings. I spare you the details, I spent hours on this. The issue I'm exposing here is the non existing support from Roon. Apart for a girl that have no clue about drivers and software but only pointed out that their policy is "no refund whatsoever" I only had one answer in the forum from a tech guy who asked me many questions, I answered all of them without any feedback - more than 2 weeks ago. Nothing more, they didn't even try to understand what's going on. This is not acceptable from a company that asks a premium price for their product. You pay and then you are on your own. I feel stupid for having trust them and my advice to all of you is to stay away at least to the lifetime licence option.