I used to have this issue but I upgraded my phone to a Pixel 7 and now, even though the device won't play back due to USB power draw regulations on the firmware side, I was able to connect the Black Pearl and upgrade the firmware. Key thing is that the device won't recognize at all unless a stable audio connection is fitted either into 3.5mm or 4.4mm slots. This completes the electric circuit and activates the device.
Wait for blue LED light to turn on, then make sure your WalkPlay app is the newest version, register (also a buggy process) and log in (also makes it possible to get onto the PC web interface to check the settings and firmware v, mine now says .5 after upgrade), then click on device and it should appear. It took me a few tries and various buggy clicking on unresponsive firmware upgrade menus, restarting the app try again, etc., to get the upgrade to confirm. Now it will show .5 on the szwalkplay interface on Chromium.
"With my Pixel 6 Pro I had no issues, just a few at the beginning, but maybe it was because it was my first USB DAC. I updated to version 0.5 and everything is excellent."