Greetings everyone. Long time reader of these forums and would like to start by thanking everyone for the wealth of very knowledgeable information that you generously share here.
I have recently purchased a Fosi Audio BT20A PRO, my second amplifier from this vendor. Unfortunately, while the BT30D Pro amplifier that I first purchased presented an extremely nice build quality, with tight but buttery-smooth potentiometers, the same did not happen with the BT20A PRO, which presents a wobbly volume knob. The shaft of the potentiometer has a considerable side to side slack, making its operation feel very unprecise and provides a frustrating feeling of lack of quality. I am attaching a video showing this problem.
When I reached out to Fosi, they told me that "compared with the single-section design, this type of double-section potentiometer is relatively loose, but its function is normal", that "this behavior is a characteristic of the button", and that the "issue with the knob is not a defect but rather a characteristic".
Could other owners of the BT20A PRO please let me know if they also notice slack on their volume knobs?
Many thanks!
G.
I have recently purchased a Fosi Audio BT20A PRO, my second amplifier from this vendor. Unfortunately, while the BT30D Pro amplifier that I first purchased presented an extremely nice build quality, with tight but buttery-smooth potentiometers, the same did not happen with the BT20A PRO, which presents a wobbly volume knob. The shaft of the potentiometer has a considerable side to side slack, making its operation feel very unprecise and provides a frustrating feeling of lack of quality. I am attaching a video showing this problem.
When I reached out to Fosi, they told me that "compared with the single-section design, this type of double-section potentiometer is relatively loose, but its function is normal", that "this behavior is a characteristic of the button", and that the "issue with the knob is not a defect but rather a characteristic".
Could other owners of the BT20A PRO please let me know if they also notice slack on their volume knobs?
Many thanks!
G.