Shenzen audio is out of stock, I emailed them questioning the state of the product, and they straight-up said they discontinued the Pa5. Emailed apos audio (been waiting them to ship my replacement pa5 since November 16th, they said production was halted due to supply chain issues). I did confirm with topping that their manufacturer's warranty was two years.I am sending mine back via the vendor with an email to Shenzhen Audio. Hope to confirm the extended 2 years warranty and since it's a known design issue, to get free shipping too. I do like the sound it produces .
All (maybe 99%) PA5 units are good at the start. Issue shows up after days/weeks/months. Impossible to encounter in quick performance evaluationAmir's testing samples are 100% perfect across all SMSL/Topping/miniDSP. He has sampled quite a few so it should be statistically close to real quality for these brands. Here, in this poll 44% of owners say their PA5 say defect... Not sure how to reconcile the 2. My miniDSP SHD arrived with a dead Ethernet but that is a sample of one.
Further confirmation that pa5 is discontinuedShenzen audio is out of stock, I emailed them questioning the state of the product, and they straight-up said they discontinued the Pa5. Emailed apos audio (been waiting them to ship my replacement pa5 since November 16th, they said production was halted due to supply chain issues). I did confirm with topping that their manufacturer's warranty was two years.
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Now I want my replacement to quit so maybe Apos will just credit me and I can get the LA90 I should have boughtShenzen audio is out of stock, I emailed them questioning the state of the product, and they straight-up said they discontinued the Pa5. Emailed apos audio (been waiting them to ship my replacement pa5 since November 16th, they said production was halted due to supply chain issues). I did confirm with topping that their manufacturer's warranty was two years.
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Regardless of whether Topping has learned their lesson, I have certainly learned mine, which (unfortunately) is “don’t buy Topping.”PA7 is coming soon:
I hope Topping learned their lesson, after the overall PA5 failure and consumer backlash.
Might depend on the retailer. Apos audio alone has maintained that this is just a pause in production, pretty much said: Take a blue (likely still defective) amp (I ordered black) or wait until at least late February to receive it. Emailing topping again, while punching air. Don't think I'm buying from apos anymore...I hope they're discontinuing pa5... and offering replacement with pa7 since I doubt I'm getting a full refund. Then maybe I can finally have a functional amp.
Geeech! How long has this been ongoing for you @BoredErica. This is absurd. I woulda lost my cranium long ago.I hope they're discontinuing pa5... and offering replacement with pa7 since I doubt I'm getting a full refund. Then maybe I can finally have a functional amp.
Maybe 10 months. Hopefully in 2023 it will be fixed somehow without much financial committment on my part, and I never have to think about this ever again, and I can move on with my life.Geeech! How long has this been ongoing for you @BoredErica. This is absurd. I woulda lost my cranium long ago.
Perhaps if they delay long enough, you'll get a PA999, with 1kW per channel, super-SINAD, plus a warm tube sound option...Maybe 10 months. Hopefully in 2023 it will be fixed somehow without much financial committment on my part, and I never have to think about this ever again, and I can move on with my life.
Hi, how would they repair? Will the repaired amp last longer than the original?I bought mine in January 2022. The right channel stopped working in November. Hifigo asks me to send it back to China to fix it. No negotiation possible! It would cost me $130 (I'm in Canada) to send it. It's awful. Reading everyone's comments, I don't know if it's worth it...
Hi. I don't know how they will repaired it and especially if the problem will reappear after a few more months. I contacted topping and they suggested I make an arrangement with Hifigo. Hifigo does not want discussed. I even asked to send only the amplifier without the power supply and they don't want. I founded this about the problem : https://www.diyaudio.com/community/...25x-is-a-modification-worth-it.380233/page-21Hi, how would they repair? Will the repaired amp last longer than the original?
Is the potting to disguise/protect the component/design ?Hi. I don't know how they will repaired it and especially if the problem will reappear after a few more months. I contacted topping and they suggested I make an arrangement with Hifigo. Hifigo does not want discussed. I even asked to send only the amplifier without the power supply and they don't want. I founded this about the problem : https://www.diyaudio.com/community/...25x-is-a-modification-worth-it.380233/page-21