restorer-john
Grand Contributor
If it wasn’t damaged from unintentional force of some sort, someone banged something against it or something. REVEL should replace that free of charge. Also, after paying that much for speakers you’d think they could give a little break on the cost of driver replacement. Some of the best drivers available are much cheaper.
It looks like animal related damage to me. Do you have a small dog or a cat? I'd lay money on a cat- you can see a few puncture marks consistent with cat teeth. And multiple right to left scratches.
It's possible there was a live insect inside the loudspeaker (got in through a port), up against the rear of the surround - that would drive any cat to have a go at "catching" it.