Ha! I was there when David Sheriff took over.
I can tell you how he cut overhead by 90%,
"Let go" 100% of orginal employees, some of which had been with the original Parasound for many many years and were very knowledgeable. Made major changes in a 30 year legacy of outstanding, high touch support, repairs, and customer service.
Outsourcing majority of repairs and shifting warranty and customer support onto the dealers. This is not different than how some other, large consumer electronics companies operate, but in house, high quality customer service and support was a valued priority for Richard Schram.
And finally, moving the 30 year base of operations from San Francisco to Las Vegas.
No one there had unreasonable salaries that I know of, but l'm sure labor is cheaper in Vegas than in SF.
They are still producing quality products, no questions about that, but the backend and support has changed drastically. I can not say that in the end, these changes make Parasound support better ir worse, but it most certainly different than it was under the direction of the founder Richard Schram.