mcdonalk
Member
- Joined
- Feb 15, 2020
- Messages
- 60
- Likes
- 35
Imagine my surprise, that just 4 months after having acquired my Exasound E32 (to replace a Topping D90), Exasound has replaced it with an E62:
https://exasound.com/Products/e62DAC.aspx
I'm not surprised, though. When I bought the E32, I was aware that it had been on the market for a while, but I was also aware that Exasound has a reputation for supporting their customers with upgrade opportunities.
The only difference that I can tell from the description is that the E62 does DSD512, whereas my E32 tops out at DSD256.
If I choose to upgrade, I will have paid no more overall (perhaps other than the added shipping to send my E32 back) than the cost of an E62 if I were buying it for the first time.
I’m in no hurry, though.
Bryston is another company who has a reputation for such upgrade opportunities for existing customers. I do not now or have ever owned Bryston products. But I'll consider Bryston should the opportunity arise.
(In my system, the E32 was audibly superior to the D90, and unlike the D90, I have detected no functional flaws with the E32 at all. I'm not really interested in answering questions about this, since the tendency on this forum will likely be for me to end up being called stupid at worst (either outright or obliquely), or unscientific at best. My main point is that there is benefit to considering customer service in addition to technical merits when buying components, and to recommend just such a company based on personal experience.)
https://exasound.com/Products/e62DAC.aspx
I'm not surprised, though. When I bought the E32, I was aware that it had been on the market for a while, but I was also aware that Exasound has a reputation for supporting their customers with upgrade opportunities.
The only difference that I can tell from the description is that the E62 does DSD512, whereas my E32 tops out at DSD256.
If I choose to upgrade, I will have paid no more overall (perhaps other than the added shipping to send my E32 back) than the cost of an E62 if I were buying it for the first time.
I’m in no hurry, though.
Bryston is another company who has a reputation for such upgrade opportunities for existing customers. I do not now or have ever owned Bryston products. But I'll consider Bryston should the opportunity arise.
(In my system, the E32 was audibly superior to the D90, and unlike the D90, I have detected no functional flaws with the E32 at all. I'm not really interested in answering questions about this, since the tendency on this forum will likely be for me to end up being called stupid at worst (either outright or obliquely), or unscientific at best. My main point is that there is benefit to considering customer service in addition to technical merits when buying components, and to recommend just such a company based on personal experience.)