I see a lot of misunderstanding in that post.
It's usual for monitor speakers to get hot and to work like that. I use Neumanns for a few years now and before I had most of popular brands in this market - Dynaudio, Adam Audio, Genelec, Tannoy, Yamaha, Focal... and every single one of them got hot at some point if you just power them on. Not any one failed on me and with most cases I was a second or third owner. Maybe it's luck.
It's very popular for people to complain about something if it's wrong. I don't know how many Neumann monitors were sold, but I think that's quite A LOT, so question is - what is real failure rate. I worked for audio distribution of Focusrite and failure rate of Scarletts was REALLY low. But from time to time there's a guy that have that one unit that just died. That happens. And he's a YouTuber and gets a hundred thousand of views and of course people are gonna get a little bit angry. We like to. On the other side you have hundred thousands of users that are happy and won't post anything besides their recorded audio.
Volume should be faster to respond, but it's only for a calibration reason - it's set and forget type of volume.
I don't know what you expected about calibration, but it is done for specific position of speakers. If you change anything about it (left right higher lower), you change the acoustic response. If you got really messy room the calibration sweet spot can be very small and it is what it is. Mind you that calibration should be used as a helper, not a complete solver.
With calibration is quite the opposite as you wrote - in studios you could calibrate only the lows because that's the most difficult region to treat and to get right, so some massaging is always welcome. Mids and highs are very easy to absorb and/or diffuse and usually it's fine if calibration won't touch those bands. In living rooms and bedrooms you need to correct a lot more, because we don't usually have them symmetrical and response could get a little funky on one or the other side.
MA-1 calibration response gets the sum off all points you measured. Did you tried to measure the same points with REW and then made an average of them?
It's a known problem for MacOS users, but Apple have done nothing to solve it for years. Weirdly on Windows it's much easier because you can choose different amount of channels for audio driver. MacOS always use every channel, so sometimes I get DTS or even Atmos sound by default, because my interface got 16 output channels.
Thank you for a nice reply!
Yeah, I understand that I'm judging those monitors harshly. But that were my subjective expectations of them: I wanted an engineering masterpiece that I will put on my desk (on the correct height, on eight iso-pucks), automatically calibrate it for room/desk reflections, and enjoy the music. I was willing to pay 2000 bucks for the setup.
I only truly enjoyed how silent the hiss was.
To my ears, the music was very similar to that of my 100-bucks a piece LSR 305. REW could measure that Neumanns had less distortion in the 1–5 kHz range, but I doubt I could hear that.
The room calibration turned out to be finicky and very dependent on a lot of things going on in the room like the desk height and my position. These were my misguided expectations, I'm not blaming Neumann. Besides, maybe in a properly treated studio (where these monitors are supposed to work) MA-1 does wonders. On the other hand, the advertisement of the feature by Neumann exaggerates the usefulness of it, I think.
As for the software and how laggy it was, well, it was the same laggy behavior when turning the EQ (target curve). Maybe it was even more laggy, with you having to disable and reenable calibration for the EQ changes to take an effect, each operation taking seconds. While it's useable, it's also not a joy to use. As a comparison, look at what this guy did:
https://github.com/LeanderBlume/kh_network_control_mac!
As for reliability, yeah, the question is open, but there are people are saying that both speakers failed independently from other another, and that suggests a rather high rate of failures.
Are all active monitors like Dynaudio, Adam Audio, Genelec, Tannoy, Yamaha, Focal really heat up to 50 degrees C while being silent? Like, class D active monitors? But why? What are they spending the energy on? Mine LSR 305 are cold.
Anyway, I was packing them today to ship them back. I was having doubts, but still decided to return them. While I was disconnecting them, I noticed that
one of the monitors was hot! Despite not being used for several days! I explicitly enabled the sleep on both. In fact, I enabled it twice because the first time I did that it didn't work (they forgot the setting). Apparently, the second time it either also didn't work (i.e. one of the monitors forgot the setting again) or it was the famous problem of these monitors with not going to sleep. I smiled and stopped having doubts.