Hi,
Hum...
I think either I did not express myself good enough or you haven't read the post correctly.
I am not complaining about being charged for a replacement for the left "earcuff".
I am willling to pay of course.
What I am complaining about are 2 things :
- the complexity of the replacement process (send us the entire headphone to China, we will see what happened and repair the phone)
- the fact that they can not tell how much the repair will cost (wer will give you a quote upon receiving the headphone).
The earcuff can be replaced in litterally 12 seconds.
It is totally independent from the headphones structure.
So I hoped they would have said something like :
"Send us picture of broken part and proof of purchase and we will send you the replacement for the amount of XX€/dollars includiong shipping".
With that I would have been able to decide if I go for it or not...
Hope that this makes my complain more "understandable"...
PS : by the way, my Sennheiser HD800 fell more than a couple of times... Nothing ever broke in that headphone