When I upgraded to a Modi 3+/Heresy stack from my Magni/Modi 2U stack for my desktop, I started having problems. Often times when my desktop woke from sleep there would be no sound output no matter what I did. Windows recognized that there was being sound played but nothing came through. The same thing would happen if I hit the mute button then unmuted. This problem was only solved by either unplugging plugging back in or disabling and re-enabling the audio device in the audio settings. Sometimes, even stranger things would happen where audio would only play if my audio settings were set to mute. As soon as I hit unmute, the sound would stop.
But even when the sound is working, there is a crackling and popping when certain audio is playing. Strangely, it doesn't seem to happen on my browser, but it shows up on Spotify, windows Groove Player and when I play the windows test tone.
I have tried every single thing on schiit's website to no avail:
http://www.schiit.com/guides/dac-problems
http://www.schiit.com/guides/system-problems
http://www.schiit.com/guides/usb-problems
The muting problem shows up when I connect the DAC to my laptop but the crackling problem does not seem to be present. I have also had the DAC replaced by schiit and the problem persisted. I also tried recreating the problem in safe mode. The crackling seemed to mostly disappear but it still happened occasionally. And it didn't look like I could put the computer to sleep while in safe mode, so I wasn't able to test that problem. Schiit wants me to send the DAC in again, but I feel like it will be no different this time. I am trying to see if there are any other solutions other than endlessly sending my DAC in for repair.
But even when the sound is working, there is a crackling and popping when certain audio is playing. Strangely, it doesn't seem to happen on my browser, but it shows up on Spotify, windows Groove Player and when I play the windows test tone.
I have tried every single thing on schiit's website to no avail:
http://www.schiit.com/guides/dac-problems
http://www.schiit.com/guides/system-problems
http://www.schiit.com/guides/usb-problems
The muting problem shows up when I connect the DAC to my laptop but the crackling problem does not seem to be present. I have also had the DAC replaced by schiit and the problem persisted. I also tried recreating the problem in safe mode. The crackling seemed to mostly disappear but it still happened occasionally. And it didn't look like I could put the computer to sleep while in safe mode, so I wasn't able to test that problem. Schiit wants me to send the DAC in again, but I feel like it will be no different this time. I am trying to see if there are any other solutions other than endlessly sending my DAC in for repair.