It's always hard to discuss here about higher priced equipment.
I'm owning a lot of different streamer (MA i2,MA mini i3, Lumin T2, HiFi Rose RS250, Naim Uniti Atom HE, Primare PRE35 Prisma, Primare SC15, 5 Logitech Touches and a lot of RPis...).
Matrix Audio (MA) stands for me solid products in the middle price area. Especially with the current series the products are well processed (the display is for example in the i2 much better than in the mini), but (and this is for me the not the point in streamers) the firmware isn't perfect, if you're not using Roon.
Support is good, but for me Lumin (and here we're in a bit higher price area) has the real best (I don't know, when Peter take his sleep) support of all and a nearly but free firmware.
On the other side I'd a lot of problems (primarily in hardware) with products from topping and then you can take it (afder 1-2 years) only into the waste...
Also HiFi Rose want to be "high end" and their products looking fine, but the the firmware is less then beta (only as Roon endpoints their streamers are working smooth) and the support/developer (are there any?) not able to solve critical problems.
So, higher priced products can have a better support (but It's not a must). Otherwise really cheap products don't have usually any real support, because this needs money and so it's cheaper to produce every half year a new product...