• WANTED: Happy members who like to discuss audio and other topics related to our interest. Desire to learn and share knowledge of science required as is 20 years of participation in forums (not all true). Come here to have fun, be ready to be teased and not take online life too seriously. We now measure and review equipment for free! Click here for details.

Matrix Audio Element M - First impression

OP
S

somy

Senior Member
Joined
Aug 20, 2020
Messages
312
Likes
62
Thread Starter #41
Definitely! The updated MA app seems to be optimized for iOS 14 as what its description shows. Will update my OS then and see how it goes. I just find it odd that it works perfectly fine in Android.
Have you solved the issue with iOS?
 
Joined
Sep 4, 2020
Messages
42
Likes
6
#42
Have you solved the issue with iOS?
I just did. I had to uninstall, reinstall the MA App, Setup the device via Wifi, and it got detected. There it gave me the option to upgrade the Firmware. Quite happy that the firmware update does not need a PC anymore and it can do it by itself. App now seems very responsive, let us see how this goes.
 
OP
S

somy

Senior Member
Joined
Aug 20, 2020
Messages
312
Likes
62
Thread Starter #43
Just want to report back that my dealer Undentia in Sweden and Matrix Audio helped resolve the issues. Today I have received a new Element M as replacement, and I did some quick tests:
1) Display is noticeable brighter than the previous one, no missing pixels and text are displayed sharp as they should.
2) The electrical noise is still there, but I cannot hear it 20cm away from the device. It is a big difference comparing to the previous one.

All in all I'm now a happy owner of Element M. I'd like to help with software issues, and will keep adding to this thread.
 
Joined
Sep 4, 2020
Messages
42
Likes
6
#44
I just subscribed to Qobuz and got it added on the MA Remote App in Android and iOS. Both are not working. In iOS, I get an error message that it gets disconnected, while in Android it won’t respond when I click on a song or add it on the queue. Only way I can use Qobuz is via Roon. As someone who is streaming dependent, I’d like these to get fixed soon. Really am not enjoying the idea of subscribing to Roon just to get this to work.
 

SJ777

Senior Member
Forum Donor
Joined
Jul 29, 2020
Messages
469
Likes
601
Location
UK
#45
I just subscribed to Qobuz and got it added on the MA Remote App in Android and iOS. Both are not working. In iOS, I get an error message that it gets disconnected, while in Android it won’t respond when I click on a song or add it on the queue. Only way I can use Qobuz is via Roon. As someone who is streaming dependent, I’d like these to get fixed soon. Really am not enjoying the idea of subscribing to Roon just to get this to work.
I've never used the Matrix Element M but if it can be used as a UPnP renderer (which I believe it can) then you can stream Qobuz via a 3rd party android app (e.g. Bubble UNnP).
 
Joined
Sep 4, 2020
Messages
42
Likes
6
#48
I've never used the Matrix Element M but if it can be used as a UPnP renderer (which I believe it can) then you can stream Qobuz via a 3rd party android app (e.g. Bubble UNnP).
That is nice to know. Thanks for the tip. I hope I can find an app for my Huawei P40 Pro. Not having Google in my Android phone has it's challenges :(
 
OP
S

somy

Senior Member
Joined
Aug 20, 2020
Messages
312
Likes
62
Thread Starter #49
That is nice to know. Thanks for the tip. I hope I can find an app for my Huawei P40 Pro. Not having Google in my Android phone has it's challenges :(
Have you contacted matrix support? I’m surprised it doesn’t work out of box. Not everyone wants roon.
 
OP
S

somy

Senior Member
Joined
Aug 20, 2020
Messages
312
Likes
62
Thread Starter #50
That is nice to know. Thanks for the tip. I hope I can find an app for my Huawei P40 Pro. Not having Google in my Android phone has it's challenges :(
Please let us know how it goes - I’m personally also interested although I’m not using Quboz at the moment but I consider to switch to Quboz when the service is open here in DK
 
OP
S

somy

Senior Member
Joined
Aug 20, 2020
Messages
312
Likes
62
Thread Starter #51
Brought by a discussion in Element thread, looks like some (if not all) Element M have wrong wireless card which only support 802.11n not 802.11ac as in their spec and user manual. It affects my device and I suggest all users to check theirs. Attached one connection from IPhone perfect speed with 802.11ac, one from Element M only 802.11n. Obviously it can cause delay and dropouts.
 

Attachments

Joined
Sep 4, 2020
Messages
42
Likes
6
#52
Please let us know how it goes - I’m personally also interested although I’m not using Quboz at the moment but I consider to switch to Quboz when the service is open here in DK
I tried Qobuz the day after. Works great, maybe this is still related to the cache management issue from the MA Remote App. What I like about Qobuz is the steady download rate, 320kbs, which makes it easier and much faster to load. But again, after like playing 10 or so songs, that lag plagues the App again.
 
Joined
Sep 4, 2020
Messages
42
Likes
6
#53
Brought by a discussion in Element thread, looks like some (if not all) Element M have wrong wireless card which only support 802.11n not 802.11ac as in their spec and user manual. It affects my device and I suggest all users to check theirs. Attached one connection from IPhone perfect speed with 802.11ac, one from Element M only 802.11n. Obviously it can cause delay and dropouts.
That is an interesting find. What app in iOS do you use?
 
Joined
Sep 4, 2020
Messages
42
Likes
6
#58
Any news on when Spotify Connect will be running on the Element series?
They said it should happen before the end of the year, I use Spotify though via Airplay and it sounds better than using an Android streamer(Mi Box S) on optical out going to the element M.
 
OP
S

somy

Senior Member
Joined
Aug 20, 2020
Messages
312
Likes
62
Thread Starter #59
They said it should happen before the end of the year, I use Spotify though via Airplay and it sounds better than using an Android streamer(Mi Box S) on optical out going to the element M.
Hi have you managed to check your wireless connection? Try to switch to 5G and see what speed you get. With AC you should get above 300Mbps.
 
Top Bottom