hmscott
Addicted to Fun and Learning
- Joined
- May 17, 2020
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You might want to double-check your "manage subscription" information for the renewal price, what does it say next to the date for renewal? It renews at the current rate at the time of renewal, or $119.99 - the current rate now, outside of discount deals.
Before I purchased the Bestbuy Annual Tidal subscription I asked a bunch of questions via Bestbuy Chat. That is probably still a good idea.
I used Chat at Bestbuy to ask what the renewal amount will be in 1 year and asked if I can use the BestBuy voucher with my existing Tidal account. I was told I needed to let my current Tidal monthly subscription expire, and then I could use my BestBuy voucher "code" to renew.
The day my Tidal monthly subscription expired I started Tidal and tried to use Bestbuy voucher code to renew, and was sent to BestBuy's site from Tidal. Then I followed the Bestbuy instructions on how to renew... I entered the voucher number to renew, and my existing Tidal subscription was extended for 1 year.
After that subscription conversion process, the management of my Tidal subscription is done from my Bestbuy account. If I try to "Manage Subscription" from Tidal it sends me to the right page inside Tidal, but if I click on Subscription or Payment each displays these informative reminders:
Your subscription
This account is currently managed by Best Buy. Please visit your BestBuy.com account page to manage your billing preferences, cancel your plan and update your contact information.
PARTNER PAYMENT
Your account is currently managed by Best Buy. You can cancel by calling 1-888-BESTBUY or opt out of auto-renewal by managing your plan on the Plans and Subscriptions page via your
BestBuy.com account
I used Chat at Bestbuy to ask what the renewal amount will be in 1 year and asked if I can use the BestBuy voucher with my existing Tidal account. I was told I needed to let my current Tidal monthly subscription expire, and then I could use my BestBuy voucher "code" to renew.
The day my Tidal monthly subscription expired I started Tidal and tried to use Bestbuy voucher code to renew, and was sent to BestBuy's site from Tidal. Then I followed the Bestbuy instructions on how to renew... I entered the voucher number to renew, and my existing Tidal subscription was extended for 1 year.
After that subscription conversion process, the management of my Tidal subscription is done from my Bestbuy account. If I try to "Manage Subscription" from Tidal it sends me to the right page inside Tidal, but if I click on Subscription or Payment each displays these informative reminders:
Your subscription
This account is currently managed by Best Buy. Please visit your BestBuy.com account page to manage your billing preferences, cancel your plan and update your contact information.
PARTNER PAYMENT
Your account is currently managed by Best Buy. You can cancel by calling 1-888-BESTBUY or opt out of auto-renewal by managing your plan on the Plans and Subscriptions page via your
BestBuy.com account
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