Sorry to hear that. Yes, I recall we offered to replace your Element III early on. Offer still stands. Please PM or email and I will be glad to take care of this for you.
Thank you so much, your support has always been stellar, and indeed I recall your generous offer, I was just too lazy to act on it.
I'll PM you, and know I don't expect you to do it for free at all!
Hope you and yours had a great Thanksgiving.