Exactly , maybe the SINAD is a few notches lower than the Topping but can u beat the peace of mind you get from JDSYeah. JDS Labs support is the best I have ever encountered.
And I dabbled with some various company's support
Exactly , maybe the SINAD is a few notches lower than the Topping but can u beat the peace of mind you get from JDSYeah. JDS Labs support is the best I have ever encountered.
And I dabbled with some various company's support
A lot of feedback. Who cares.How much global negative feedback did they use to obtain these measurements?
Dear Tech-pros,
could anybody clear that up, please?
I searched that question „affordable hp amp as pre-amp“ in the forum search, came to no clear conclusion, I am sure the answer is out here
I don't own any JDS products but do own 4 Topping DACs and a Topping amp and have never needed customer support. @audiosciencestudent There-you have a valid data point.Strangely!? How am I supposed to take issue with a post that responds in support to another one of my own!?
Also, I made sure to (twice, even!) point out that having a preference and making claims/inferences is not the same. There are clear inferences and fallacies in the post I quoted. What exactly is your argument with your post or what do you disagree with me? I do understand that according to many here the JDS Labs customer support is good. I have never argued against that. What I am trying to point out is that just because JDS Labs customer support is good, that does not necessarily mean that the competitor's (Topping) is bad. Even more - it does not mean that one should necessarily end up needing to use customer support services at all. Nor does it mean that persons A, B, and C's (supposed) experience with (for example Topping) should mean that person X's experience will be the exact same. Just because some people value a certain aspect of a product (or a company) more than others does not mean that other aspects of the product should not be discussed.
Me too. Purchased January 2020, used daily. Boring and reliable. Only excitement comes from the music it's fed!As the owner of original Atom Amp, bought on 2019-11-29 (or 3 years 11 months and 24 days ago), it's still my primary headphone amp and going strong.
Reliability approved!
@restorer-john
It looks like they want to built a safe-to-use unit.
But on/off pop-noise still could be dangerous?
From the Atom operating instructions manual:
OIM
Source Safety
Atom Amp 2 is DC coupled for maximum signal quality and expects source signals with less than 4.5mV of DC offset. All JDS Labs DACs and consumer audio sources are safe to use.
Atom Amp 2 senses DC offset and automatically mutes its outputs when more than 60mV of DC is detected at high gain, or about 280mV at low gain. These detection levels are intended to protect your headphones from rare, catastrophic equipment or component level failures. The default detection tuning is not intended to trigger during minor DC offset.
Audiophonics mark as followed:
This amplifier does not have a decoupling capacitor, so it lets the DC component of the signal through. Make sure your source has no DC component present at the output.
So is there a problem or not?
As far as the original Atom amp goes, and the new one is powered on in exactly the same way, there is no pop on or off noise as the unit starts at minimum volume i.e. to switch it on you move the volume knob from zero. Obviously switching it off is the same but in reverse. Zero noise, even with sensitive, low impedance IEMs.@restorer-john
It looks like they want to built a safe-to-use unit. Still it is mainly designed for headphones so I cant judge if they thought about power amps with no DC-decoupling.
And on/off pop-noise still could be dangerous?
Like you suggested, I will ask JDS.
From the Atom operating instructions manual:
OIM
Source Safety
Atom Amp 2 is DC coupled for maximum signal quality and expects source signals with less than 4.5mV of DC offset. All JDS Labs DACs and consumer audio sources are safe to use.
Atom Amp 2 senses DC offset and automatically mutes its outputs when more than 60mV of DC is detected at high gain, or about 280mV at low gain. These detection levels are intended to protect your headphones from rare, catastrophic equipment or component level failures. The default detection tuning is not intended to trigger during minor DC offset.
Audiophonics mark as followed:
This amplifier does not have a decoupling capacitor, so it lets the DC component of the signal through. Make sure your source has no DC component present at the output.
So is there a problem or not?
Excellent track record for Topping , sounds good.I don't own any JDS products but do own 4 Topping DACs and a Topping amp and have never needed customer support. @audiosciencestudent There-you have a valid data point.
I own the original Atom amp. What I'd really like to know is if there is even the possibility of hearing a difference between the original Atom and this new Atom 2? Assuming I'm using Sennheiser HD6xx on high gain or Truthear Zero on low gain, seriously will I hear a difference between the original and the latest iterations of the Atom?
John Seaber from JDS responded within a few hours, on a Sunday, thats unheard of, just awesome.ask JDS themselves about turn on/off transients
John Seaber from JDS responded within a few hours, on a Sunday, thats unheard of, just awesome.
He said Atom+ and Atom2 both have muted power up and power down. So no amplified pop-noise to fear.
He also said that I should not worry, competent DC-coupled devices should have zero DC-offset.
I think he stands for JDS devices are competent.
Told me also how to use a multimeter to check the DC-offset of my DAC.
Results for my SMSL SU-1:
DC-offset does not to be an issue with the SU-1:
Unit off: 000,1 mV
Unit on but no music playing (no input): 000,1 mV
Turn on/off: 000,1 mV
while streaming music from Wiim Mini: up to 003,5 mV (but that could be my hands not beeing perfectly steady)
Renders it competent too, I guess, at least safe-to-use.
So no worries using Atom2 as a preamp for Hypex, as long as sources are without DC-offset, because as @restorer-john said, even at low gain, if the DC-offset is just under 280mV where protection kicks in, it still can end up very bad for the woofers.
So check your sources DC-offset, Atom2 as a preamp will not safe the day when your sources are rendered „not competent“ by having a broken design.
Cheers!
And thanks again ASR and JDS for the advise!
Topping was founded in 2008. They are not going anywhere. I have 3 devices made by this company at home - all under heavy usage, and I have experienced 0 problems these few years I have used them. I buy them from China, but I could as well buy them in a local store in which case the warranty would be a seller, and not a manufacturer problem as far as I am concerned. The most important thing here is that we don't have proper tools to measure reliability. You might think that googling the problem will help - but it won't. It's at best more anecdotal examples, at worst black PR done by competition. If a manufacturer believes that it's product is more reliable than the one of competition he will give you a longer warranty free of charge. Jds Labs offers a standard 2-year warranty for their products. The same I get with Topping products when I am buying in a local store, one year longer if I buy from China. BTW I have friends who work in one of the biggest audio stores in Poland and they do not report any reliability problems regarding Topping. Don't know about other companies from China.I don't know how long Chinese stuff will last , how good their customer support is.
I googled a bit and some Topping stuff had issues with volume control. LCD screens , firmware etc. At least I won't buy stuff from a Chinese brand when I have the choice of JDS and the differences are not really that much for the sake of reliability
the only lemon dac i ever owned was a klipsh heritage dac/hp amp, went through 3 of them. they all developed distortion through their right rca output. the smsl dac and hp amp i got to replace it has been bulletproof, gave my dad a topping d20 he ran it for years. gave him a kardas toneboard has also been flawless.I don't know how long Chinese stuff will last , how good their customer support is.
I googled a bit and some Topping stuff had issues with volume control. LCD screens , firmware etc. At least I won't buy stuff from a Chinese brand when I have the choice of JDS and the differences are not really that much for the sake of reliability