- Feb 28, 2016
The iron triangle of business:
Does this same shop sell silly audiophool wires? I'd dismiss them of having anything to say particularly if they do....The local high-end shop knows about ASR and Topping and SMSL etc. They dismiss these brands as being unreliable and of low quality. It would be annoying to have to replace something but at that price compared to their boutique stuff I’m happy to replace my Chinese DAC if required. But my Topping D10 has been flawless.
So much of the audio hobby is in the status. Just like some guys who drive exotic sports cars. They are not ‘drivers’ just rich guys showing off.
Of course they do. Hahaha.Does this same shop sell silly audiophool wires? I'd dismiss them of having anything to say particularly if they do....
F*** 'em then, and who cares what they think when they sell silly crap?Of course they do. Hahaha.
I used to like to go in to look at pretty electronic things but it’s just annoying now knowing that my system is truly awesome but if I told them what it was I would get looked down their nose at.
Further update: Turns out the distortion was operator error on my part. I misread a statement about a USB interface firmware update, thought I was updating the firmware for my model, but turned out it was actually for a different model. Downloaded the correct interface; no more distortion. Very happy Topping owner once again.About 18 months ago I purchased a Topping DX-7s DAC/headphone amp that I've been using in my audio system. I've been greatly pleased with the performance....until 2 months ago when the unit started to distort heavily on both my USB and coax digital sources. Communication with Topping has been challenging, sometimes taking up to a week to respond to any inquiries. There is no US service for these units so after me badgering them several times, they very reluctantly gave me a shipping address in China, which I have to pay shipping both ways, in addition to a wait of several months to get it checked out and repaired.
I've started to hear and see rumblings that Topping has a high failure rate and I'm wondering if this is true. If so, it's very disappointing, as their products get such great ratings for very high performance and sound quality at very affordable prices, and I've been VERY highly satisfied with the performance, up to now.
I'm searching for an alternative to use while I wait for them to fix my unit, and to have as a backup incase of any future problems. The headphone amp part is not much concern to me, but I do need any replacement to have both USB and coax digital inputs, as I have a DVD player I use as a transport for playing the huge CD collection I still have.
Any advice is much appreciated, thanks in advance!
Further update: Turns out the distortion was operator error on my part.
A great many of these inexpensive, very high performance digital products are disparaged by high end dealers because they are a major threat to their glittering glitzy blingy and expensive audio jewelry they sell.
I purchased the Topping out of sheer poverty and a phenomenal deal on Drop...
The transition from discrete components to stamped out circuit boards pretty much ended the idea of 'repair'. At least in the usual sense of the word. Now, it's just replace the entire circuit board if it goes bad.Now if only repairing sooo many things outside of warranty didn't cost as much as a new product anyway, if it even can be done. Certainly not a problem limited to "cheap" brands.
Yep. The amount of utter waste in the "modern economy" is rather sickening. I think it's similarly one reason I'm hesitant to ever get rid of stuff that's in working order even by selling to other individuals - worried it'll just end up trashed somewhere rather than find some actual use, which I myself might down the line. Heck, I still even have my first ever "discrete" speakers, JPW Mini Monitors, that I bought over 20 years ago - and they've indeed actually recently been use again in my bedroom in my "listen to while trying to fall asleep" set as I've found I fall asleep better with music on. They have barely any bass as anyone familiar with them knows, but for late night that's even kind of a bonus as they surely won't distract any neighbors. So they care of that job while the other four pairs of speakers I have handle the rest in my two surround setups - the only pair of "HIFI" speakers I ever sold was to my brother who still uses them 8+ years laterAfter it failed, Fender simply replaced the entire unit via their local warranty station. I asked the tech what they did with the old unit?, and he said they fill out some 'salvage' forms, and then throw the thing in the dumpster in the back on the facility.
IME, retailers in the upper end, like audiophile stuff, will stock & continue to stock products that not only sell well, but will not fail repeatedly. Cos they're not worth the bullshit andloss of reputation involved. If they prove to be a dud, they stop getting stocked. Retailers in my city stock Topping, so I would venture a guess their fail rate is close to the standard rate. Whatever that rate is of course.About 18 months ago I purchased a Topping DX-7s DAC .... I've started to hear and see rumblings that Topping has a high failure rate and I'm wondering if this is true.
I always assumed that Topping was pretty much a direct buy from the factory, via their Amazon store. If you have a local dealer that will provide warranty support at the point of purchase, which with this type of gear, means replacement, then that goes a long way in making the brand viable.Retailers in my city stock Topping, so I would venture a guess their fail rate is close to the standard rate.
Yeah, the availability of a domestic retailer - I know of only one in my country that sells Topping - was definitely a big factor in the DX3P+ purchase as far as dealing with potential problems go, even if it's "only" 200€. The TP30 I bought from eBay back in the day and would've been more or less screwed had it not worked or stopped working, but it only cost like 80€ or something at the time and as such a lesser risk. Definitely gotten my money's worth out of it.My big concern about any brand (certainly don't want to single out Topping) without local support is the possible hassle if something goes wrong. On a one-hundred dollar item, it's not that big of a deal. When you approach one-thousand dollars, it is a big deal.