Hi my cousin bought it as a present for me straight from their website. I have 23 emails with them since the beginning of the year. It was not working properly from the beginning. They told me to buy additional software which I did. Still doesn't work properly- very noisy. Last I heard from them was on the 22nd of April, Elisa from their customer support wrote me that she is sorry and that my replacement bolt is on the way, and nothing.
That's really a shame,
I tried calling them on their phone number on their website, but no answer.
Any help on this, getting to someone senior in their stuff will be highly appreciated.
That's really a shame,
I tried calling them on their phone number on their website, but no answer.
Any help on this, getting to someone senior in their stuff will be highly appreciated.
