Hello, thanks for this thread. I hope you are all doing well in these uncertain and intense times! We purchased two PIBs with a roof. They just arrived today and we are quite disappointed. One of the PIBs -- the hinges - because the screws were too near the edge - were ripped out. On both PIBs half of the screws are missing. Half of one of the hinges is dirty with deep black marks that can't be cleaned. The wooden cross panel on the roof is cracked and one of the side pieces is not secured. We were excited to get these for an upcoming voiceover project. They do seem to work well - the sound is dry but we can't try the entire construction out because of the broken hinge. Hopefully the customer service rep will reach out tomorrow. We sent him the pix that we are attaching to this post here. We're tempted to send all of it back. Not sure how to deal with this. We're glad to see Glenn, the owner, reading this thread. ;-) Hello from Berlin!