Hm, that would be a shame. Also bad they show wrong picture: quite misleading…If such a brick outputs AC, i.e., alternating current, then it's never a power supply, but a simple transformer without any electronics.
Such a transformer is always wound for a specific voltage range and certainly never for 120 and 240 volts.
The exception is transformers with an additional switch, like those found on some devices. In these cases, two separate windings of the transformer are connected in series (220/240V) or in parallel (110/120V).
Of course, switching power supplies are often designed for wide voltage ranges, e.g., 90-265 volts, but never transformers.
I'm appalled that Fosi is giving out incorrect information on this.
The images in the shop are wrong if you mean the 16V/1A AC power supply for the BOX X5. You probably only ordered the replacement power supply.
And as mentioned above, it's not a power supply with direct current, but only a transformer that outputs alternating current.
Well, let’s wait first. Guess it can be returned if it is simply same replacement…