Their support people i spoke to about this problem admitted they dont regularly review that board so they have/had no clue there was a problem.
That’s a bit untrue.. The issue has been reported almost a year ago. Especially two users that
often do calibrations, measure with REW and changes settings had reported it several times.
It was one of them that started the thread with evidence that Emotiva had recieved in advance
much earlier.
Emotiva has just ignored it because it was only a few that actually reported it and complained.
As they usually do.. Nothing is worth fixing unless it happens to the majority of users..
There was exactly the same with the Neural:X issue.. I emailed with them several times and
even got message from Lonnie himself when support probably thought it got too complicated.
The sad thing then was that I was told that there’s only a volume difference.. Later when many
had complained they ”found” a lot of issues and got it fixed. Neural:X now sounds as it should.
Took also a better part of a year to get them to actually investigate it.
But it’s true that even though Keith often reads and writes in the forum nothing really gets
into their bug list from there.
The really bad thing with Emotiva is that they don’t seem to take pride in having the best AVP
they can make. Nothing gets added or fixed unless many needs or wants it.
And of course the extremely slow coding.. Everything they do take ages.
I got my RMC-1 more than 2 years ago. Reported several things and suggested both small
and bigger stuff. Got confirmation that they’d added these to their todo list. Still nothing has
been done.
Oh yeah, one fix they actually fixed. DTS 96/24 now actually work. Which support didn’t
seem to understand what it was. Mixing it up with DTS-HD HR. Had to send them links to
sites explaining what the format was..