Floyd Toole
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We are discussing something fundamental in control room design, and as I see it, there is no agreement on how best to do it. The "recommendations" in circulation cover the range from totally diffusive to very dead and reflection controlled. Section 3.5 in the 4th edition discusses some of this. Then there are the near-field users who appear to be increasing in number, in which case they hear direct sound and the room matters little. Cost is minimized for home studios and showplace control rooms are fading in number I am told. "Opinions" obviously exist to support all different designs, and these are "professional" users so their opinions count. We hope the their hearing is intact, because one indicator of hearing problems is a desire to simplify the sound field.I suspect you have either heard poor diffusers, diffusers that were placed too close to the listening position or a combination of these two.
If multiple diffusers are used, one needs to follow the barker sequency to avoid periodicty and lobing. In a control room they should be placed so they the diffused energy arrives 2-5 ms after the intial time delay of the recording room. And certainly not be used if the distance to the rear wall is short.
Correct use of diffusion of high quality doesn't sound like you describe. I have yet to hear anyone prefer absorption over diffusion in the rear of the room with sufficient distance. They are still used a lot in control rooms. Today they are also improved with smaller wells that function higher in frequency and with a diffuser like the Modffractal, the barker code is built into the units.
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Lateral diffusion is achieved with the diffusers sending energy via rear walls before it reaches the listener. Diffusion sent from corners directly to ears can also arrive in an angle that is very audible and similar to lateral energy. The width of the room isn't sufficient to support the 2-5 ms intial time daly gap for a control room, but certianly something that can be done at home.
Absorption in the rear of the room is IMO only the right treatment if distance to that wall is very close, and as you point out only a smaller area needs to be treated with it. Diffusion or hybrid (semi diffusion of higher frequencies and absorption of lower frequencies) is generally preferable with more distance. Without the added spaciousness from phase grating diffusion, stereo tends to lack the developing experience shoe size concert halls have.
The diffusers in my example problem control room were early RPG units, so not the best or the worst. However, the principal issue was not the quality of the scattered energy, but the quantity of it - a result of the total diffuser area and distance from the console. Reducing the scattered energy from the rear wall solved the problem - in that room. Later in that same time period I was in another control room in which the recording engineer's head was only about 3 feet from a flat wall behind. On that flat wall they had placed a diffuser. Guess what? There was no pink noise centre image, and this was a room used to teach recording engineers. I have seen photos of audiophile rooms with the same kind of misplaced diffusers. It may never end because of the attraction to "devices" that "solve" problems that are unsolvable - many of them are built into stereo itself.
Numerous control rooms have been designed to follow IEC and EBU guidance. These are quite dead rooms with all first reflections attenuated. The BBC is also in that category. The IEC/EBU recommendations for choosing and using loudspeakers are simply wrong. I elaborate in an analysis in the "Chapter 3" section of the website associated with the 4th edition. It is very long and detailed. I can post it if anyone is interested.
In terms of the reflected energy that matters to what we hear and prefer there are strong clues but no definitive answers because the dominant influence for imaging, soundstage and spaciousness is the recording itself. This is why how recording engineers listen matters - the circle of confusion. Aberrant monitor loudspeakers and control rooms can result in aberrant recordings.
Chapter 7 in the 4th edition describes some indicators for preferred timing and directions of reflected sounds. The "directional preference balloon" shown in Figure 7.4 is an interesting start. In most typical listening rooms the centre of the back wall is clearly not a rewarding one in terms of delivering any positive listening experience.
Llisteners in many rooms find their heads close enough to a wall behind for that to be a problem - often not addressed at all, with credit and blame attributed to what is happening in front. You and I appear to agree that local absorption behind the listener is the solution, and it should be no less than 4-6 inches (10 -15 cm) of effective fluff or foam. It needs only to shelter the listener from those destructive early reflections - the entire wall doesn't need to be treated so the overall room "acoustic" remains intact.