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Electrical safety ratings (or lack thereof)

B-Flow

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Jul 25, 2021
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I’m hoping to kick off a collegial discussion around electrical safety ratings—specifically from a Canadian perspective.

After a fairly long hiatus from the industry, I’ve been getting back up to speed. As I’ve been catching up on current hardware trends, one issue has really stood out to me: the surprisingly large number of AC-powered products that don’t carry any recognized electrical safety listing. I’m referring to marks like cUL, cTUV, cETL, CSA, QPS, etc. (and just to address it upfront—CE and FCC markings are not equivalent or even meaningful in this context).

What’s even more frustrating is the lack of clarity around how this is even possible.

Brands like SMSL, Topping, and Fosi (just to name a few prominent ones) don’t seem to pursue certification at all. In some cases, models use external AC-to-DC adapters that are listed/certified—though not always—but I haven’t found evidence of any models with internal mains power supplies carrying recognized safety marks.

Even more surprising, Emotiva—a well-established brand—confirmed to me that their products are not safety listed in this context. By contrast, I’ve noticed that WiiM products are certified (though you actually have to flip them over to find the marking).

From what I’ve been able to gather, while selling unlisted equipment in the U.S. may not be strictly prohibited, the situation in Canada appears quite different. There are strong indications that if a device plugs directly into mains power, it must be certified by CSA, cUL, cETL or other equivalent standard.

Even Amazon.ca’s seller guides states that electrical products connected to mains power must be tested to CSA 22.2 or a harmonized UL standard and certified accordingly. Yet in practice, a wide range of unlisted products are sold—not just on Amazon, but through reputable retailers as well.

So how does this work? What are the actual enforcement mechanisms—or loopholes?

A while back I purchased a pair of powered studio monitors from Long & McQuade without giving it a second thought. Later, when I was thinking about this, I checked—and found no safety listings (beyond CE which, again, is not equivalent to any of the aforementioned requirements). When I reached out to KRK for clarification, I ended up in a loop between them and the Canadian distributor, neither of whom could (or would) give a clear answer.

To be clear, I’m not suggesting that any of these brands are inherently unsafe. But I do find the inconsistency puzzling. Why do some products and companies adhere to certification requirements while others seemingly ignore them—and still operate freely in the Canadian market?

I’d be very interested to hear from anyone with insight into how this is being handled in practice—whether from a regulatory, distribution, or retail perspective.
 
I’m hoping to kick off a collegial discussion around electrical safety ratings—specifically from a Canadian perspective.

After a fairly long hiatus from the industry, I’ve been getting back up to speed. As I’ve been catching up on current hardware trends, one issue has really stood out to me: the surprisingly large number of AC-powered products that don’t carry any recognized electrical safety listing. I’m referring to marks like cUL, cTUV, cETL, CSA, QPS, etc. (and just to address it upfront—CE and FCC markings are not equivalent or even meaningful in this context).

What’s even more frustrating is the lack of clarity around how this is even possible.

Brands like SMSL, Topping, and Fosi (just to name a few prominent ones) don’t seem to pursue certification at all. In some cases, models use external AC-to-DC adapters that are listed/certified—though not always—but I haven’t found evidence of any models with internal mains power supplies carrying recognized safety marks.

Even more surprising, Emotiva—a well-established brand—confirmed to me that their products are not safety listed in this context. By contrast, I’ve noticed that WiiM products are certified (though you actually have to flip them over to find the marking).

From what I’ve been able to gather, while selling unlisted equipment in the U.S. may not be strictly prohibited, the situation in Canada appears quite different. There are strong indications that if a device plugs directly into mains power, it must be certified by CSA, cUL, cETL or other equivalent standard.

Even Amazon.ca’s seller guides states that electrical products connected to mains power must be tested to CSA 22.2 or a harmonized UL standard and certified accordingly. Yet in practice, a wide range of unlisted products are sold—not just on Amazon, but through reputable retailers as well.

So how does this work? What are the actual enforcement mechanisms—or loopholes?

A while back I purchased a pair of powered studio monitors from Long & McQuade without giving it a second thought. Later, when I was thinking about this, I checked—and found no safety listings (beyond CE which, again, is not equivalent to any of the aforementioned requirements). When I reached out to KRK for clarification, I ended up in a loop between them and the Canadian distributor, neither of whom could (or would) give a clear answer.

To be clear, I’m not suggesting that any of these brands are inherently unsafe. But I do find the inconsistency puzzling. Why do some products and companies adhere to certification requirements while others seemingly ignore them—and still operate freely in the Canadian market?

I’d be very interested to hear from anyone with insight into how this is being handled in practice—whether from a regulatory, distribution, or retail perspective.
It looks like what is supposed to happen is that a product must be tested by a body accredited by the SCC as a Canadian Certification Body (CB) before it is placed on the market, the entity which ‘places on the market’ is usually an importer not the manufacturer.

For a small package shipped direct from a foreign jurisdiction legally the importer is often the end customer…

This problem is not unique to Canada, Europe has the same problem with a flood of direct ship products in small parcels often intentionally wrongly labels for customs that don’t conform.

Yet another reason why legitimate importers and retail sales channels who do ensure all the paperwork is done correctly are at a disadvantage.

In the Amazon case I suspect everything sold by Amazon themselves is compliant but if they are just the ‘marketplace’ and product is actually sold by someone else they I suspect they claim it’s not their responsibility.

Actual enforcement would need updates to the law to make the market place or even the payment provider legally responsible, the current rules date from times when it would be next to impossible for a single individual to import something and everything went through a trading company bringing large quantities of a product in to resell.
 
Can't speak for the Canadian market, but CE conformity must be declared and signed in print by the respective representative of the importer, according to all relevant standards for the given product category.
But the twist is that verifying the actual conformance, to i.e. electrical standards, by a certified body is not mandatory.
Go find and sue the importer, once you've been struck, haha!
 
Yes, lack of or faked-up safety approvals has been so for many years and it applies to every type of electrical kit.
As you know, most of the approvals are based on self-approvals! I've signed many certificates for approvals on products (but we did the tests!)

Standards are a wider problem than just electrical kit - for example, the UK is falling behind in food safety standards in the area of dangerous chemicals replacing actual, real food to save money. And this is being perpetrated by household global brands, not some unheard of kit maker in Shenzhen et al.
 
I was just reading on a pro audio forum about the large number of mis-wired line cords, that the on-location guys are finding in their kit.

In the past I have read many anecdotal reports about mis-wired line cords.
 
I wrote this Friday afternoon, but it never got posted.

A very well written post!
Note that in the USA, CSA often does UL testing.

Because UL/CSA testing is very pricey, many low powered units use certified wall-wart power supplies.

The popularity of TPA3255 chip-based amplifiers seems to have created demand for external power supplies rated at 48 volts and 10 amperes to maximize the output power of the chip.

External power supplies with this output currently range in price from $67 to $110 at Amazon USA.

The $110 offering specifies it carries a listing from Underwriters Laboratories (UL).

 
The US federal government has no electrical certification requirements for consumer products, though most insurance companies and local building codes do.
Only fly-by-night companies will market substandard electrical products because America does have an abundance of personal injury attorneys with nothing better to do...
 
The power bricks that power the equipment brands you mentioned are always certified. Whether UL or CE, etc. The real danger is in the conversion from wall voltage to the DC that the amps, dacs, etc. use. But low voltage alone doesn’t automatically exempt the product. If the mains power conversion is entirely in a certified external adapter, the brick may carry the main safety certification—but depending on the country, the complete product may still need compliance or listing. Anything over 24v dc can pose a danger. I am not sure how I feel about this frankly.
 
I consider the relatively low cost of performant amplifiers using the TPA3255 chip to be a reason to allocate $ to obtain an external power supply with a UL listing.

However, I am uncertain some TPA3255 amplifiers are designed to dissipate the heat generated by a 48 volt, 10 ampere power supply unit - like this low-cost (currently $40) option at Amazon USA that ships with 24 volt, 3 ampere external power supply unit:

 
Because UL/CSA testing is very pricey, many low powered units use certified wall-wart power supplies.
I believe that is correct. Use a certified external power supply, and keep the amplifier power input below 60V DC. That probably is one of the various reasons as to why so many inexpensive amplifiers use external power supplies.
 
CE stands for Conformité Européenne = European Conformity.
It's not a quality or a testing seal, it's an administrative symbol to display that a product meets EU-wide safety, health and environmental protection requirements. The undersigning importer is liable for their compliance.
 
CE stands for Conformité Européenne = European Conformity.
It's not a quality or a testing seal, it's an administrative symbol to display that a product meets EU-wide safety, health and environmental protection requirements. The undersigning importer is liable for their compliance.
It's self certification for most things. It's literally only worth the paper it's printed on. Good luck going after the importer when they're halfway around the world.
 
It's self certification for most things. It's literally only worth the paper it's printed on. Good luck going after the importer when they're halfway around the world.
Well... and also luck's needed if one has been toasted by the offending-yet-nominally-certified component. :(
 
The situation in EU is about the same, imports can be "gamed" and such, despite the abundance of rules and laws.

What's different though, is the option for everyone to report a potentially dangerous piece of gear:


(it's searchable and a good source before buying thingies like them)
 
It's self certification for most things. It's literally only worth the paper it's printed on. Good luck going after the importer when they're halfway around the world.
You cannot CE mark something properly unless you have a European entity to do it so for traditional import channels the regime does work because there are some spot checks and you can bet customs will look at everything if they find a problem.

It does not work for direct shipments.
 
You cannot CE mark something properly unless you have a European entity to do it so for traditional import channels the regime does work because there are some spot checks and you can bet customs will look at everything if they find a problem.

It does not work for direct shipments.
It's been a while since I went through the process but IIRC the manufacturer is responsible for the CE mark and supporting paperwork, no matter where the product is made. As long as the importer has paperwork from the manufacturer supporting compliance no additional testing is needed.
 
I'm pretty sure I've seen examples of most kinds of fake mark on equipment - not that I know how to tell a fake!
 
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