On the manufacturer side, this is how they should see it IMO: if a single, completely random, production speaker shows such a serious problem, they just cannot ignore it and dismiss it as defective or damaged during transport, the stats. are against them. The odds of Amir (always!) receiving the only bad sample they produced & shipped are close to null. They should be all over it and find out what's going on... unless they already know and don't want to acknowledge it.