My last one was so good? My former probation officer stole it. That series was a knockout! And at a 8,000 price to get it full speced with all the bells and whistles, Upgraded 4G modem, etc. I get it.
I have not yet tried their new line of business laptops. But I don't plan to purchase anything but the framework in the future when need arises. I had the E6540
Fully specced out 16GB RAM, Nvidia GPU with Every option checked minus the POTS modem. AND.. Custom LED backlight KEYBOARD! No kidding! It was the FLAGSHIP of FLAGSHIP laptops. Even a upgraded 4G modem and a many customizations for the work I did at the time.
The only problems I had was a Fan going out. And a over time the trackpad buttons got a bit loose. Other then that? Its one of the most solid Windows 7 laptops I have ever had the pleasure of using. Fully on highest CPU spec with upgraded thermal pastes etc.
Yea, I had to get a new battery every year or so. But I was fine with that. Its the only laptop that I had that I could use on 100F hot days in california, and not break a sweat. Got it Brand spanking new.
The Keyboard was nice to use. And lots of space. Was going to upgrade to a touchscreen? But it was only 1080P, so skipped that. Besides. I never used the touch screen function that much when filling in work forms, or going over a buildings blueprints.
Its sad to hear that these issues are on their pro line on deployments. Mine was rock solid and could deal with anything.
Hopefully, they get their stuff up to snuff soon. Heck, after a CAP refresh? My OLDY "SERVER" that was a Pentium from 2001 timeframe was still working when I pulled it from service after an uptime of 4 years that used a Windows XP modified kernel. I think I had close to 23 drives hooked up to that thing and EVERY single port populated that could be as well as every Combo add in card I could get my hands on.
Maybe they just made them better back in the day I suppose. Lord knows I won't be going to Windows 11. Windows 10 only made it here due to my son's gaming computer. Another Dell Xeon machine.
I did have to replace the Mobo on that one.
Other then that? Dell's been pretty good for me. But I stick to their Pro line and only buy the top end machine since the old adage of paying more now, means you pay less later. So I never bothered with Budget stuff unless it was for the kids. I swear... Keyboards and mouspads need to be IBM Duke grade for that to last a year. But it would help if kids knew NOT to eat and drink around their laptops.