Corporate PR does not always play by gentlemen rules.
The difference between the two inputs is actually a feature not a bug in this narrative (while seemingly taking "oblique" potshots at you to get ahead of the PR "crisis") where he is evangelizing newer technology as better (HDMI over Toslink, eARC over ARC, etc). Their target audience won't think it is a bug. The brand needs to promote upgrade cycles as part of business models. Not very different from what Apple does.
But listening to this guy for the first time in this video, if I was looking for an evangelist/product spokesman and he was available I would hire him in a heartbeat. Some people can talk about dog poop and make it sound exciting and the best upgrade since sliced bread and that only they have it. This guy is one of those. Not easy to find them for hiring.