topdownsound
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- Jan 1, 2025
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New here, so I don't know if this is the correct forum. Apologies ahead of time if not.
I just bought an X3800H and have an issue with playing records. From a cold start, I'll change to the Phono input (I'm using the AVR phono stage), put the record on my new Technics SL-100C deck, drop the needle and get a few seconds of playback. Then I hear a click from the AVR, the sound cuts out for a second, then another click, and then the sound cuts back in and there are no further issues. This happens no matter what analog input I choose (I have an external preamp as well for trying the other analog inputs). Subsequent records in the same listening session do not exhibit this behavior. Just the first one. If I go watch some TV, the AVR will dutifully switch to the TV audio input automagically via the eARC and no drop out of sound happens. If I then switch back to playing records, I get that same click/silence/click/music behavior.
I've done the following to suss this out:
Different RCA cables for the deck
Checked grounding
Checked different analog inputs
Changed preamp
Reset to factory
Reset and download new firmware
Unplugged from surge protector and connected directly to wall outlet
I am running Audyssey, if that makes any difference. This behavior did not happen on my old Yamaha RX-V371, using the same deck and cables and ART preamp. I also had no room correction software on that older AVR.
If I had to guess, it acts like a relay is operating, hence the click. The momentary sound cutout might be switching from an amplifier that serves digital sources to the one that is serving the analog sources, maybe? That might account for why I only get this behavior for the first record and not subsequent ones - the default amp hasn't switched back to a different one. I'm grasping at straws here. Having that momentary cutout of sound in the first track is annoying and I don't know enough about the internal workings of the AVR to be able to say if this is normal (if irritating) behavior by AVRs these days or Denons specifically, or if something is wrong with the unit.
Any thoughts? If any group knows about the internals of these AVRs, it is this one.
Thanks!!!
I just bought an X3800H and have an issue with playing records. From a cold start, I'll change to the Phono input (I'm using the AVR phono stage), put the record on my new Technics SL-100C deck, drop the needle and get a few seconds of playback. Then I hear a click from the AVR, the sound cuts out for a second, then another click, and then the sound cuts back in and there are no further issues. This happens no matter what analog input I choose (I have an external preamp as well for trying the other analog inputs). Subsequent records in the same listening session do not exhibit this behavior. Just the first one. If I go watch some TV, the AVR will dutifully switch to the TV audio input automagically via the eARC and no drop out of sound happens. If I then switch back to playing records, I get that same click/silence/click/music behavior.
I've done the following to suss this out:
Different RCA cables for the deck
Checked grounding
Checked different analog inputs
Changed preamp
Reset to factory
Reset and download new firmware
Unplugged from surge protector and connected directly to wall outlet
I am running Audyssey, if that makes any difference. This behavior did not happen on my old Yamaha RX-V371, using the same deck and cables and ART preamp. I also had no room correction software on that older AVR.
If I had to guess, it acts like a relay is operating, hence the click. The momentary sound cutout might be switching from an amplifier that serves digital sources to the one that is serving the analog sources, maybe? That might account for why I only get this behavior for the first record and not subsequent ones - the default amp hasn't switched back to a different one. I'm grasping at straws here. Having that momentary cutout of sound in the first track is annoying and I don't know enough about the internal workings of the AVR to be able to say if this is normal (if irritating) behavior by AVRs these days or Denons specifically, or if something is wrong with the unit.
Any thoughts? If any group knows about the internals of these AVRs, it is this one.
Thanks!!!