dCS threatens with a 7-figure lawsuit over a review

[voodooless]

One outcome is positive, the rest will end dCS.

These things are not mutually exclusive though

Just finished the video.. oh boy what a sh*tshow did dCS make of it . This is just pure and simple bullying! It’s even more ridiculous than I thought it would be.

 

[Ron Texas]

I thought dCS made uber expensive DAC's.

 

[Gorgonzola]

It is clear that many in the industry don't know much about PR and don't think these actions through. They let emotions get in the way of making the right decision for the company.

Even the process is wrong. If you are going to reach out to a reviewer to complain, that very first contact needs to articulate the issues. Seems like their lawyer knew to do this and append their issues to his letter. But that should have been done by the VP of sales and marketing.

Hopefully we wake up tomorrow to a proper resolution of this affair.

... Maybe that omission says something about sales & marketing people in general.

 

[Jeromeof]

I thought dCS made uber expensive DAC's.

I think when a company makes Uber expensive DACs, the last thing they should do is highlight ( and make a fuss about ) a review that shows it is objectively poor !!

 

[Ken Tajalli]

Well, let’s wait for the CEO of dCS to signup here and make a fool out of himself… I don’t like Cameron’s way of doing things, but that doesn’t mean that he should be censored, and definitely not by one of the companies he did a product review of. This cannot stand!
Is anyone here familiar with UK law, to explain how this is going to go down?

Familiar? perhaps
In UK suing somebody like Cameron would not be easy.
But I think "dCS America" arm has threatened Cameron. In the US, you can sue anyone.

 

[antcollinet]

Familiar? perhaps
In UK suing somebody like Cameron would not be easy.
But I think their "America" arm has threatened Camera. In the US, you can sue anyone.

I think I said this a little while ago. If I remember correctly, it was a speaker manufacturer then.


Streisand effect incoming.

 

[phoenixdogfan]

They make stupidly expensive DACS that perform no better, if even as well, as the $100 Topping, SMSL, Schiit, Khadas units. But at least they're not shaped like Pagodas, and don't have blinking navigation lights atop them, though they cost every bit as much as the models that do.

I'd say another purveyor to add to the dumpster out back, but they already crawled in there themselves, so they can squawk all they want, and their barristers can put on their powdered wigs and appear before the UK magistrates. Only they'll be booted out faster than something a Manchester United footballer puts the Reeboks to. I hope Cameron gets a great lawyer and countersues. If he plays his cards right, dCS could be paying all his restaurant bills well into his '90's. Hope he has a prescription for a statin, because he's prolly gonna need it.

 

[voodooless]

But I think "dCS America" arm has threatened Cameron. In the US, you can sue anyone.

Has it? Can anyone confirm? In any case, that would make it even harder to win, since freedom of speech is much more protected under US law.

 

[Ken Tajalli]

Even on Headfi.
Guy's right on the dot, I'd say!

 

[Ken Tajalli]

Has it? Can anyone confirm? In any case, that would make it even harder to win, since freedom of speech is much more protected under US law.

My understanding.

 

[beefkabob]

I'm not sure I'm allowed to say this, and mods feel free to delete without apology, but what a bunch of bleepply bleep bleeps.

We the Moderator Team accomplished a little word smithing to the above post. We feel that it was so subtle that no one should be able to spot it!

 

[Chester]

I'm not sure I'm allowed to say this, and mods feel free to delete without apology, but what a bunch of…

No need for that

 

[kemmler3D]

If a review is objectively and materially wrong, the VP of Marketing (if they are competent, this one seems not so much) can usually get an amendment to the review by dropping a friendly note with an explanation of what was wrong. I am speaking from direct experience here.

Pretty much all reviewers, even if they give a negative or mixed review, are not out to destroy anyone out of spite, and care about their credibility to some extent, so will make a correction if it's needed.

Only a grade-A doofus goes straight to legal threats, especially after the Tekton kerfuffle blew up in that guy's face. Even if you have a valid legal case (rare), the best case scenario is you look like a bully and hurt your own reputation more than the reviewer did.

 

[Doodski]

I'm not sure I'm allowed to say this, and mods feel free to delete without apology, but what a bunch of ….

I do believe that the word when formalized and defined is an actual term and that makes it defining and legal tender per se. It is dated and outcast but it is still formal English at this time. LoL.

 

[Ken Tajalli]

No need for that

Hmmm
I beg to disagree ....

 

[Doodski]

If a review is objectively and materially wrong, the VP of Marketing (if they are competent, this one seems not so much) can usually get an amendment to the review by dropping a friendly note with an explanation of what was wrong. I am speaking from direct experience here.

Pretty much all reviewers, even if they give a negative or mixed review, are not out to destroy anyone out of spite, and care about their credibility to some extent, so will make a correction if it's needed.

Only a grade-A doofus goes straight to legal threats, especially after the Tekton kerfuffle blew up in that guy's face. Even if you have a valid legal case (rare), the best case scenario is you look like a bully and hurt your own reputation more than the reviewer did.

Dooder... Some people switch gears and hats fast. They come out of the woodwork and never seem to be in short supply if one keeps a sharp eye about and watches humans' behaviors and activities.

 

[yewneek]

I thought dCS made uber expensive DAC's.

Nah, just uber-costly dicks.

 

[NorthernSoul73]

One must ask why they have waited 2 years to get to this point? One can imagine that sales within their business are poor, and they are looking for reasons why they are failing, so jump on a 2-year-old review and think that’s it!!

I’m guessing the cost of their products and the increasing popularity of measurement-based review sites such as this one are truly hurting what they are trying to sell. I’ve never listened to any of their products so can’t comment, but I would say that for maybe 95% of people they are just not affordable.

They have just ruined what business they have and in such spectacular fashion as well.

 

[SIY]

So much drama, so little substance.

Yawwwwn.

 

[yewneek]

One must ask why they have waited 2 years to get to this point? One can imagine that sales within their business are poor, and they are looking for reasons why they are failing, so jump on a 2-year-old review and think that’s it!!

I’m guessing the cost of their products and the increasing popularity of measurement-based review sites such as this one are truly hurting what they are trying to sell. I’ve never listened to any of their products so can’t comment, but I would say that for maybe 95% of people they are just not affordable.

They have just ruined what business they have and in such spectacular fashion as well.

Two grand for a DAC. Solicitors maybe US$500 per hour/letter. Lost sales and reputation from being cahnts? Priceless.