Earwax
Active Member
Looking for suggestions how to handle these situations.
Also past experiences with Customer service and also Warranty claims of a reasonable situation.
Fosi Audio ?
SMSL ?
Topping ?
Hope all the replies are mature and not emotionally based rambling, please take the time to compose your reply if you have been dealt with poorly and that situation burned you acknowledge that fact before the final word is saved to the thread.
Thank you for your patience
I`m dealing with Fosi Audio as the DS1 I bought March 8th 2025 died April 25 2025 only 1 channel working with very low volume and much distortion other channel is dead silent.
Not sure what to expect from them so far only 2 replies both very polite and apologetic...
Curious how they go about warranty claims ?
Also past experiences with Customer service and also Warranty claims of a reasonable situation.
Fosi Audio ?
SMSL ?
Topping ?
Hope all the replies are mature and not emotionally based rambling, please take the time to compose your reply if you have been dealt with poorly and that situation burned you acknowledge that fact before the final word is saved to the thread.
Thank you for your patience
I`m dealing with Fosi Audio as the DS1 I bought March 8th 2025 died April 25 2025 only 1 channel working with very low volume and much distortion other channel is dead silent.
Not sure what to expect from them so far only 2 replies both very polite and apologetic...
Curious how they go about warranty claims ?