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- May 18, 2020
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In the 9 years with 5 years of that being on straight commission when I was a salesperson retailing home audio I never assumed customers where poor and not buyers and that paid off greatly for me. I developed a following of loyal customers that brought referrals (sometimes a little weird, demanding or grinders) and I broke the all time record for average profit margin with my methodology. One never knows who he/she is talking to and all the customers should be taken care of properly.
Clearly you were not only gracious and kind, but also smart. In our case, though, you wouldn't have made much commission. All the old guy wanted was a 12" x 12" frame so he could send his new album cover to his daughter.