? Sorry, not sure why l should, just thought you would have contacted him before writing.
You should because you are one of his customers and getting feedback now on whether his devices look different than the one I tested would be very useful.
As to why I don't do it, it is because I am not working for some publication who gets equipment on loan from manufacturers. I am here to give an expert opinion on performance and build quality of audio gear to
owners. Think of me as a mechanic you would take with you to examine a car before buying it. If he tells you that the brakes are unsafe, you can't turn to him and say: "why don't you contact Ford and see what they say about that?"
Every review ends with an invitation to correct me. Manufacturers can do just that. And because this is the web, I can edit, augment or otherwise revise a review based on that feedback. Benchmark did that by providing me another unit which didn't have a tiny jitter issue I had found with a customer sample.
This case is different anyway in that the pictures are the pictures. My opinion of them can be ignored and you can judge the pictures yourself or by someone else you trust. Even to a lay person what is there should raise warning flags when you compare it to other products as I showed in the review.
Anyway,
I am interested to know what John would say. I highly encourage you to contact him and tell him about this article and comment about it. If you are unwilling to do that, then I suggest not raising objections like this.